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Dispatcher for Taxi Projects

2 weeks ago

Lahore, Punjab, Pakistan Ace Dispatch Solution Full time $48,000 - $84,000 per year

ACE Dispatch Solutions is currently seeking experienced dispatchers to join our team for our transport projects in the USA and Canada. As a dispatcher, you will be responsible for answering customer calls, booking their rides, and assigning them to our drivers. The ideal candidate should have a minimum of 6 months experience in dispatching or a related field (International Call Center, Preferably).

Responsibilities:

  • Answering customer calls and booking their rides
  • Assigning rides to our drivers and ensuring timely pickups and drop-offs
  • Coordinating with drivers to ensure smooth and efficient service
  • Maintaining accurate records of customer interactions and ride details
  • Providing exceptional customer service and resolving any issues or complaints

Requirements:

  • Minimum of 6 months of experience in dispatching or a related field
  • Excellent communication and customer service skills
  • Ability to work flexible shifts including day, evening, and night shifts
  • Willingness to work 8-12 hour shifts
  • Strong attention to detail and ability to multitask in a fast-paced environment

Benefits:

  • Competitive basic salary of 40,000 to 70,000
  • Attendance allowance for good attendance
  • Travel and other allowances
  • Weekly & Monthly Bonuses

If you are a highly motivated individual with excellent communication and customer service skills, and you are looking to join a dynamic team in the transportation industry, we encourage you to apply for this position

Job Type: Full-time

Pay: Rs40, Rs70,000.00 per month

Education:

  • Intermediate (Required)

Experience:

  • International Call Center: 1 year (Required)

Language:

  • Fluent English (Required)

Work Location: In person