Patient Care

14 hours ago

Lahore, Punjab, Pakistan ClearPath Orthodontics Full time 480,000 per year

ClearPath Orthodontics is looking for a Patient Care & Lead Coordinator (Reception Support) to join our team in Lahore.

Key Responsibilities:

  • Assist the front desk officer in handling daily patient flow and administrative support.
  • Manage and follow up on all incoming leads (calls, WhatsApp, website, social media).
  • Convert inquiries into confirmed patient appointments.
  • Maintain a lead tracker (calls made, follow-ups, conversions, missed opportunities).
  • Send appointment reminders and follow-up messages to patients.
  • Coordinate with the clinical team to ensure lead patients are properly scheduled and attended.
  • Support in patient satisfaction follow-ups after treatments.
  • Assist in small reception duties during busy times (calls, check-ins, documentation).

Requirements:

  • Bachelor's degree preferred.
  • Experience in call handling, telemarketing, customer service, or healthcare front desk (dental experience preferred but not mandatory).
  • Strong communication and persuasive skills.
  • Fluency in English and Urdu (other languages a plus).
  • Proficiency with MS Office and WhatsApp/CRM systems.
  • Organized, punctual, and result-oriented.

What We Offer:

  • Market Competitive Salary
  • Incentives on Lead Conversion

Location: Johar Town, Lahore

Apply now:

Job Type: Full-time

Pay: Up to Rs40,000.00 per month

Work Location: In person

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