Call Center Agent

6 days ago

Lahore, Punjab, Pakistan Pizza Online Full time 200,000 - 300,000 per year

Company Description

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Role Description

This is a full-time on-site role for a Call Center Agent located in Lahore. The Call Center Agent will handle customer inquiries, process orders, provide information about products and services, and ensure customer satisfaction. The responsibilities also include addressing customer concerns, resolving issues efficiently, and maintaining accurate records of customer interactions and transactions.

Qualifications

  • Excellent communication and interpersonal skills to engage with customers effectively
  • Problem-solving abilities and proficiency in handling queries and conflicts
  • Time management and organizational skills to manage multiple tasks efficiently
  • Basic computer proficiency and familiarity with call center software or CRM tools
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Previous experience in customer service or call center roles is preferred but not mandatory
  • Strong commitment

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