Front Desk Officer

1 week ago

Karachi, Sindh, Pakistan Imam Clinic Full time 250,000 - 500,000 per year

Job Description:

Imam Clinic is looking to hire Front Desk Officer for managing front-office tasks, assisting with administrative duties, and ensuring smooth operations for the organization. The vacant profile should have excellent customer service skills, a professional demeanor, and the ability to multitask efficiently.

Key Responsibilities:

  • Greet and assist visitors, clients, and guests in a professional and courteous manner.
  • Manage incoming phone calls, emails, and inquiries, directing them to the appropriate department or individual.
  • Maintain a clean and welcoming reception area, ensuring it reflects the organization's standards.
  • Handle incoming and outgoing mail and packages, ensuring timely distribution.
  • Manage office supplies, including ordering, inventory, and restocking.
  • Assist with scheduling appointments, meetings, and conference room bookings.
  • Provide general administrative support, including filing, data entry, and preparing documents.
  • Maintain visitor logs and issue visitor badges or access cards.
  • Ensure compliance with office security procedures and protocols.
  • Monitor and manage access to the premises, ensuring safety and security.
  • Schedule meetings and appointments for executives or staff, coordinating calendars and confirming details.
  • Arrange travel and accommodation for staff, as needed.
  • Act as a liaison between internal teams and external clients or vendors.
  • Ensure the efficient flow of information within the office, including relaying messages and notifications.
  • Handle client inquiries and provide basic information about services, products, or policies.
  • Maintain and update front desk logs, files, and records.
  • Ensure accurate record-keeping for visitor information, mail distribution, and other administrative tasks.
  • Support the management team with day-to-day operations as needed.
  • Handle office maintenance requests and coordinate with the appropriate departments for resolution.

Skills & Qualifications:

  • Intermediate or bachelor
  • Excellent communication and interpersonal skills with a friendly, approachable demeanor.
  • Strong organizational skills, with the ability to handle multiple tasks simultaneously.
  • High level of accuracy in data entry, record-keeping, and managing appointments.
  • Comfortable with office software (MS Office, Google Workspace), phone systems, and basic office equipment.
  • Ability to think on your feet and handle customer concerns or inquiries effectively.
  • Maintain a professional appearance in line with company standards.

Job Type: Full-time

Work Location: In person

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