Dispenser

Job Description:

• Provide accurate and relevant patient information regarding their medications, including dosage, side effects, and potential interactions.
• Ensure patients understand the importance of adherence to their medication regimen and answer any questions.
• Accurately interpret and process prescriptions from healthcare providers.
• Dispense medications promptly and efficiently, ensuring the correct medication, dosage, and quantity.
• Educate patients on the proper administration and storage of their medications.
• Review prescriptions for potential issues, such as drug interactions, allergies, or contraindications.
• Consult with Pharmacist to address concerns and make appropriate recommendations for alternative therapies when necessary.
• Document all interventions and communicate relevant information to the patient and healthcare provider.
• Ensure the pharmacy follows all relevant regulations, guidelines, and best practices to maintain patient safety.
• Regularly review and update pharmacy policies and procedures to minimize potential risks.
• Ensure quality improvement initiatives and collaborate with other healthcare professionals to enhance patient care.
• Accurately enter and maintain patients' prescription information in the pharmacy management system.
• Ensure proper posting / device entry for medications.
• Generate reports and analyse data to support decision-making and improve pharmacy operations.
• Monitor and maintain appropriate inventory levels of medications and supplies.
• Implement and oversee inventory control systems to minimize waste, prevent stockouts, and identify near-expiry or dead stock.
• Communicate inventory needs and concerns to the immediate supervisor and collaborate on solutions.
• Ensure proper medication placement, storage, and temperature control to maintain efficacy and safety.
• Receive incoming shipments of medicine and medical devices, verifying their accuracy and condition from warehouse
• Inspect packages for damaged and missing and report any discrepancies to the supervisor.
• Update inventory records and ensure proper documentation for received items.
• Ensure the pharmacy is clean, organised, and free from dust and clutter.
• Regularly inspect and maintain storage areas, shelves, and equipment to ensure they are in good working condition.
• Implement and enforce strict hygiene protocols to minimise the risk of contamination or infection.
• Analyse consumption trends and collaborate with healthcare providers to predict monthly medication demands.
• Prepare and submit accurate and timely demand forecasts to support efficient inventory management to warehouse for once in a month, keep sufficient stock to run pharmacy for a month without any interruption keeping exception for unexpected consumption or patient load.
• Timely notify the purchasing department of stock nearing to end fort the arrangement to avoid stock out condition.
• Assist in efficiently moving medical supplies within the warehouse using appropriate equipment, such as pallet jacks
• Follow standard operating procedures for loading, unloading, and transporting goods.
• Adhere to strict protocols when handling look-alike-sound-alike (LASA), high alert, flammable, and fragile products.
• Follow special handling instructions to prevent cross-contamination, mix-ups, or damage to sensitive items.
• Use personal protective equipment (PPE) when necessary.
• Conduct self-audits to verify stock both physically and electronically. Their batch expiry quantity is the same as in the software.
• Submit audit report to line manager, including physical condition, batch, expiry, quantity and proper storage conditions, mentioning near to end stock, dead stock, and non-running items in order to make effective use of them.
• Make report and share with Pharmacist, with evidence-based prescription trend if varies, increase consumption, or decrease consumption of particular medicine.
• Assistant in inventory management due to seasonal change for maintaining inventory forecasting demand.
• Return and replacement of any expired, broken, damage items or any other complaints, coordinating with supply chain to ensure smooth resolution.
• Filling and presenting KPIs to the Assistant manager and, Clinical Services
• Responsible to perform additional task and duties assign by management.

Job Type: Full-time

Application Question(s):

• Which area you currently residing?
• Have you completed your dispensary diploma?

Work Location: In person