manager strategic accounts

2 weeks ago

Islamabad, Islamabad, Pakistan Zong Business Solutions Full time 900,000 - 1,200,000 per year

Job Purpose

  • To retain, service & grow large & SME accounts

Job Responsibilities

  • Achievement of assigned regional sales & service targets
  • Coordination with regional & HQ teams for proposals, contracts, business cases & customer complaints
  • Responsible for providing monthly invoices to the tagged portfolio & billing collection management
  • Timely identification of problems and duly managing customer service establishments that leads to new referrals
  • Revenue assurance as per management assigned targets
  • Ensure smooth customer handling and customer experience management
  • Responsible for gross adds in existing base for a full range of voice, mobile data and ESS solutions to the client base
  • Seeking new business ventures
  • Developing customized solutions for corporate sector
  • Ensuring the clearance of outstanding amounts from existing customers
  • Developing customized solutions for corporate sector
  • Meeting monthly assigned sales targets
  • Exploring and driving new growth avenues through existing client base
  • Prevention, retention & churn management for assigned portfolio
  • Meet the assigned churn targets
  • Contract renewals, negotiations, comparative analysis with customers & coordination with HQ product & channel teams

Eligibility Criteria (Education, Knowledge, Experience and Skills): Education:

  • Minimum Bachelors' degree in Business Administration or any other relevant domain

Work Experience

  • 3 TO 5 years of sales experience

Skills - Generic:

  • Excellent communications skills
  • Innovative & proactive
  • Self-motivated & flexible
  • Ability to handle pressure

Skills - Job Specific:

  • Analytical Skills
  • Negotiation Skills
  • Relationship building & Customer engagement skills
  • Problem solving & customer engagement approach
  • Proficient in Microsoft Excel

Special Requirement

  • M2M experience will be a plus for this role

Others: -

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