executive it

6 days ago

Islamabad, Islamabad, Pakistan Zong Business Solutions Full time 900,000 - 1,200,000 per year

Job Purpose

  • This role would be responsible for Operations of BSS Stack System to support organization Business smoothly.

Job Responsibilities

  • Drive operational Activities of BSS platform.
  • Responsible for detailed change assessment & enhancing visibility of new products to Level 1 team.
  • Escalate & resolve existing bottle necks in order to drive operational agility forward for the business.
  • Drive operational Activities of Postpaid Billing Activities (Bi-monthly Postpaid Billing, Invoice Generation, Management of Duplicate & E-Bill, and Uploading in CRM) & Complaint handling related to Billing.
  • SLA Based definition of OCS Functions (SCP, SMSC, SGSN, PCRF, New Tariff, Sites, Short Codes and others) in BOSS.
  • Configuration & Coordination related to Mediation functions (MSC, SCP, SMSC and other external Node's configuration), Outsource Distribution configuration.
  • Configuration, Coordination related to IR Partners, Control Development for Smooth IR Operation, Resolution of IR Operational Issues.
  • Leading Analysis based Optimization initiatives, identify gaps and provide visibility into areas of improvement.
  • Coordination between Teams, driving issue resolution by involving Vendor/Stake Holders.
  • Pending issue tracking & follow up, ensure to keep the KPI committed with all teams & handle complaints with-in minimum possible time.
  • Maintaining List of issues that is being resolved/pending due to which customer may face any problem.
  • Develop weekly updates for management on health check of BOSS Operation
  • Holding a shared responsibility of monitoring of newly launched products & post implementation impacts along with coordination & resolution of issues identified in post implementation.
  • Responsible for Incident & problem Management and follow-up with vendor/stakeholders per permanent resolution/restoration.
  • Play a role of interface between planning and operations team and management of Changes, release & deployment management, validation & testing management & configuration management.
  • Leading Analysis based Optimization initiatives, identify gaps and provide visibility into areas of improvement.

Eligibility Criteria (Education, Knowledge, Experience and Skills): Education:

  • Should have Bachelor or Master's Degree in IT / Computer Sciences.

Work Experience

  • Should have 3 -5 years of relevant work experience.

Skills - Generic:

  • Sharp analytic skills Learning agility & Go-getter attitude.
  • Able to work on challenging assignments & ready to go extra mile.
  • Should have excellent written & verbal communication skills.
  • Should be able to understand complex problems & holds a solution - oriented approach.
  • Able to get along diverse people & stakeholder's expectations.
  • Excellent time management skills Proficiency in MS Office

Skills - Job Specific:

  • Conversant with Operation systems and Software Applications used within Telecom Industry and dependent components.
  • IT Knowledge (Databases fundamentals, SQL and scripting knowledge, Networks and Middleware)Telecom Billing system knowledge.
  • Technical knowledge in CRM Application /UNIX/Shell Scripting.

  • Sales Executive

    2 weeks ago

    Islamabad, Islamabad, Pakistan Agrius IT Full time 960,000 per year

    Pay: 70, PKR) - 80, PKR) per monthJob description:Job Title: Sales Executive (Arabic Speaker)Qualification: Bachelor's DegreeExperience: Minimum 2 yearsLocation: Gulberg Greens, IslamabadTimings: 10 AM to 7 PM (Sunday to Thursday)Key Responsibilities:Proactively source new sales opportunities Communicate and demonstrate the value of our IT products to...

  • Account Executive

    2 weeks ago

    Islamabad, Islamabad, Pakistan Zones IT Solutions Full time 1,200,000 - 3,600,000 per year

    DescriptionCompany Overview:When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones – First Choice for IT.TMZones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to...

  • Account Executive

    2 weeks ago

    Islamabad, Islamabad, Pakistan Zones IT Solutions Full time 900,000 - 1,200,000 per year

    DescriptionCompany Overview:When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones – First Choice for IT.TMZones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to...

  • Junior ASO Executive

    4 days ago

    Islamabad, Islamabad, Pakistan Akhtars IT Solutions Pakistan Full time 600,000 - 1,200,000 per year

    Company DescriptionAKITS builds AI-powered products that help enterprises grow smarter and operate faster. From custom chatbots to enterprise-grade platforms, we design and develop full-cycle solutions tailored to your business goals. Our work combines AI technology with modern development to deliver reliable, scalable, and easy-to-integrate digital...

  • Social Media Executive

    1 week ago

    Islamabad, Islamabad, Pakistan Wurfel-IT (Pvt) Ltd. Full time 900,000 - 1,200,000 per year

    About the RoleWe are looking for a dynamic and creative Social Media Executive to manage and grow our brand's digital presence. The ideal candidate will be passionate about social media, have a keen eye for aesthetics, and be able to create engaging content that resonates with diverse audiences across platforms. This role requires a blend of creativity,...

  • Marketing Executive Intern

    6 days ago

    Islamabad, Islamabad, Pakistan Wurfel-IT (Pvt) Ltd. Full time 104,000 - 130,878 per year

    We are looking for a motivated Marketing Executive Intern to join our growing team in the gaming niche. The ideal candidate should have a strong interest in digital marketing, sales, and business development, with hands-on knowledge of online platforms and sales strategies.Key ResponsibilitiesIdentify, research, and pursue new business opportunities on...

  • Sales Account Manager-Cyber Security

    7 days ago

    Islamabad, Islamabad, Pakistan Agrius IT Full time 2,400,000 - 2,640,000 per year

    About the RoleCode Agrius is seeking a dynamic and results-oriented Sales Executive to drive growth in our cybersecurity solutions portfolio. This role involves identifying new business opportunities, managing client relationships, and providing trusted guidance on security solutions that protect and empower organizations. This role requires strong sales...

  • Odoo Developer

    2 weeks ago

    Islamabad, Islamabad, Pakistan IT Squadron Full time 900,000 - 1,200,000 per year

    𝗪𝗲'𝗿𝗲 𝗛𝗶𝗿𝗶𝗻𝗴 – 𝗢𝗱𝗼𝗼 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗲𝗿 (𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗕𝗮𝘀𝗶𝘀)We are looking for an experienced Odoo Developer to join us on a project basis. The immediate requirement is to implement Odoo Enterprise for our subsidiary company, with the potential to grow into a...

  • Secretary to Senior Manager

    2 weeks ago

    Islamabad, Islamabad, Pakistan Faj IT Solutions Full time 42,000,000 - 78,000,000 per year

    We are looking for a highly organized, proactive, and detail-oriented Secretary toSenior Manager to provide high-level administrative support to senior executives. The ideal candidate will manage schedules, handle confidential information, coordinate meetings, and ensure seamless communication between the executive office and internal/external...

  • SQA Engineer Intern

    2 weeks ago

    Islamabad, Islamabad, Pakistan TeraBit IT Full time 104,000 - 130,878 per year

    ** We're Hiring – SQA TraineeLocation: Bahria Town Phase 7, RawalpindiType: Full-time | On-siteStipend: PKR 25,000/month (leading to a permanent role based on performance)About the Role:**Terabit IT is looking for a motivated and detail-oriented SQA Trainee to join our team. This role is ideal for fresh graduates who have prior internship experience in...