Customer Case Support Officer

1 week ago


Gujrat Gpo, Pakistan Grand City Full time 480,000 per year

Location: Kharian

Job Purpose

To support the Resolution Department in managing case documentation, client coordination, and follow-up activities, ensuring smooth processing of special cases and workload efficiency.

Key Responsibilities

Assist in case initiation and data entry.

Prepare, organize, and file case documentation (digital & physical).

Coordinate with clients for document collection and case updates.

Follow up with Lahore Head Office for approvals and processing status.

Help in collecting merging fee slips and compiling complete case files.

Maintain call logs, reminders, and follow-up sheets to avoid delays.

Prepare basic daily or weekly status reports.

Requirements / Qualifications

Minimum Education: Intermediate or Bachelor's (in progress or completed).

Fresh graduates or interns are strongly encouraged to apply.

No prior experience required training will be provided.

Basic working knowledge of MS Word, Excel, and WhatsApp communication.

Good communication and follow-up attitude.

Punctual, organized, and eager to learn.

Job Type: Full-time

Pay: From Rs40,000.00 per month

Work Location: In person


  • Customer Support

    1 week ago


    Karachi Gpo, Pakistan Al HARMAIN DATES Full time 180,000 - 300,000 per year

    Job description:Job Title: Customer Support Representative (E-commerce Industry)Location: North Nazimabad, Block A, KarachiJob Type: Full-TimeShort Summary:We are looking for a dedicated and responsible Customer Support Representative for our E-commerce business. This is a non-target-based, full-time office job. The main responsibilities include calling...

  • Sales Officer

    5 days ago


    Gujrat Gpo, Pakistan GONDAL GROUP OF INDUSTRIES Full time 70,000 - 120,000 per year

    Job Title: Sales Engineer / Sales OfficerLocation: Gujrat – Head OfficeJob Type: Full-TimeJob Summary: We are looking for a motivated and result-oriented Sales Engineer / Sales Officer to join our team at our Head Office in Gujrat. The ideal candidate will have a strong technical background in Mechanical, Civil, Metallurgy, or Chemical Engineering, coupled...


  • Rawalpindi Gpo, Pakistan Value Engineering Full time 70,000 - 120,000 per year

    Job DescriptionWe are hiring a Female IT Support Officer (Night Shift) to provide dedicated, on-site IT support to our female employees. The ideal candidate will have solid technical experience, strong communication skills, and a customer-focused approach to solving IT issues efficiently and respectfully.Note: This position is specifically intended to...


  • Islamabad Gpo, Pakistan Velocity pvt. ltd Full time 960,000 per year

    We're looking for an experienced Customer Support Executive to handle inbound calls and manage client retention. This is a proper support role focused on delivering great service, resolving issues, and keeping our clients satisfied.Requirements:Prior experience in Customer Support (CSE) is mandatoryStrong communication and problem-solving skillsAbility to...


  • Karachi Gpo, Pakistan Shahenshah Accountants & Consultants Full time 500,000 - 600,000 per year

    We are seeking a skilled and customer-focused International Call Center Officer to manage inbound and outbound calls with international and local clients. The officer will provide guidance on UAE visa applications, business setup, government documentation, and related services, ensuring high-quality customer support and compliance with UAE regulations. The...


  • Lahore Gpo, Pakistan iComz Full time 1,440,000 per year

    Job Title: Customer Support RepresentativeLocation: Johar Town, LahoreCompany: InteliqoJob Type: Full-timeJob Summary:We are seeking a motivated and customer-focused Customer Service Executive to join our dynamic team. The ideal candidate will be responsible for delivering exceptional service to our customers, addressing inquiries, resolving issues, and...


  • Islamabad Gpo, Pakistan Pentagon Food Group Ltd Full time 600,000 - 720,000 per year

    About Us:The Pentagon Food Group is a leading organization in the Food and Beverages industry sector, dedicated to delivering high-quality products and services to our clients. We are seeking a skilled and experienced Customer Service Representative to join our dynamic team.Position Overview:The Customer Service Representative is to interact with customers...


  • Karachi Saddar Gpo, Pakistan Mushko Printing Solutions pvt limited Full time 720,000 - 960,000 per year

    Key Responsibilities:Serve as the primary contact for users and customers by providing first-line support for application-related issues.Diagnose, troubleshoot, and resolve software issues in a timely and professional manner to minimize downtime and disruptions.Collaborate with development and technical teams to identify recurring issues, streamline...

  • Accounts Officer

    5 days ago


    Gujrat, Punjab, Pakistan Manolo Gelato Full time 400,000 - 600,000 per year

    Company DescriptionA leading Consumer Goods business with focused goals to compete in the market with quality and customer satisfaction.Job Location: GujratRole DescriptionThis is a full-time on-site role for an Account Officer at a progressing Consumer Goods Cash & Carry Store Chain . The Account Officer will be responsible for managing Financial/Accounting...


  • Karachi Gpo, Pakistan H&S Real Estate Full time 200,000 - 720,000 per year

    Job description:Only for FemalesOpen and maintain customer accounts by recording account information.Prepare product or service reports by collecting and analyzing customer information.Keep records of customer interactions, process customer accounts, and file documentsCustomer orientation and ability to adapt and respond to different types of...