CSR - Customer Support Representative

4 days ago

Lahore Gpo, Pakistan iComz Full time 1,440,000 per year

Job Title: Customer Support Representative

Location: Johar Town, Lahore

Company: Inteliqo

Job Type: Full-time

Job Summary:

We are seeking a motivated and customer-focused Customer Service Executive to join our dynamic team. The ideal candidate will be responsible for delivering exceptional service to our customers, addressing inquiries, resolving issues, and promoting a positive brand image. Your primary goal will be to ensure a seamless customer experience and contribute to customer satisfaction and loyalty.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.

  • Identify and assess customers' needs to achieve satisfaction.

  • Provide accurate, valid, and complete information to customers using appropriate methods and tools.

  • Handle customer complaints and provide effective solutions or alternatives within the stipulated timeframe.

  • Maintain in-depth knowledge of our products and services to answer customer questions and promote additional features or offers.

  • Document interactions and maintain accurate records in the customer service database.

  • Collaborate with other departments to stay informed about product updates, promotions, and other relevant information.

  • Gather feedback from customers and share insights with the management team to improve service quality.

  • Participate in training and development programs to enhance customer service skills and product knowledge.

  • Meet or exceed individual and team performance targets and KPIs.

**Qualifications:**

  • High school diploma or equivalent; a degree in a relevant field is a plus.

  • Proven experience in a customer service role or similar position.

  • Strong communication skills, both verbal and written.

  • Excellent problem-solving abilities and an aptitude for handling difficult situations calmly.

  • Proficiency in using customer service software and Microsoft Office Suite.

  • Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.

  • A friendly and positive attitude with a passion for helping others.

  • Flexibility to work varying shifts, including evenings and weekends, as needed.

How to Apply:

If you are enthusiastic about providing excellent customer service and thrive in a fast-paced environment, we would love to hear from you Please submit your resume

Job Type: Full-time

Pay: From Rs120,000.00 per month

Work Location: In person

  • Customer Service Representative CSR

    5 days ago

    Rawalpindi Gpo, Pakistan Sparking Asia Full time 240,000 - 720,000 per year

    Job Title: Customer Support Representative, CSRWorking Hours: 4 PM to 12 AM - Monday To Saturday&Working Hours: 11 PM to 7 AM - Monday To SaturdayNo of Positions: 4*About the Role:*We're looking for a motivated and detail-oriented *Customer Support Representative (CSR)* Upwork Bidder with excellent English communication skills (verbal and written) to join...

  • Customer Support Representative

    2 weeks ago

    Lahore, Punjab, Pakistan Aiva Creative Full time 400,000 - 600,000 per year

    Customer Support Representative (CSR) – OnsiteLocation:Faisalabad (Warehouse)Experience Required:Minimum 3+ years (Clothing / Fashion Industry preferred)Job Description:We are looking for an experienced Customer Support Representative (CSR) to join our warehouse team in Faisalabad. The ideal candidate must have strong communication skills and prior...

  • csr

    2 days ago

    Lahore, Punjab, Pakistan Orkatok Full time 150,000 - 250,000 per year

    Role DescriptionThis is a full-time, on-site position for a Customer Service Representative (CSR) based in Lahore, specifically in Bahria Town. The CSR will handle day-to-day tasks including responding to customer inquiries, resolving issues, ensuring customer satisfaction, and maintaining a consistent and positive customer experience. The CSR will work...

  • Customer Service Representative

    2 weeks ago

    Rawalpindi Gpo, Pakistan Sparking Asia Full time 300,000 - 600,000 per year

    Job Title: Customer Support Representative, CSR Upwork BidderWorking Hours: 11 PM to 8AM - Monday To Saturday*About the Role:*We're looking for a motivated and detail-oriented *Customer Support Representative (CSR)* Upwork Bidder with excellent English communication skills (verbal and written) to join our team. This role is ideal for someone who is...

  • Customer Support Representative

    4 days ago

    Lahore, Punjab, Pakistan CSR SERVICES LLC Full time 720,000 per year

    Job Title: Customer Support RepresentativeLocation: Lahore, 54000Job Type: Full-timeWorking Days: Monday to FridayShift Timing: 05:00 PM to 02:00 AMSalary: PKR 50,000 to 60,000 (based on experience) + CommissionResponsibilities:Make outbound cold calls to property owners in the USA to identify potential sellers.Present the benefits of receiving cash offers...

  • Customer Support Representative

    2 weeks ago

    Lahore, Punjab, Pakistan HBA Services Full time 450,000 - 600,000 per year

    We are looking for an experienced Customer Support Representative (CSR) to handle domestic Pakistani clients. The ideal candidate will be responsible for making and receiving calls, assisting customers with their concerns, and providing effective solutions.Requirements:Minimum 2 years of experience in any call center (Jazz, Warid, Ufone, or similar...

  • csr

    5 days ago

    Islamabad Gpo, Pakistan Rehman Studies (Pvt) Ltd Full time 480,000 - 600,000 per year

    Job Title: Customer Service Representative (CSR)Job Type: Full-time.Working Hours: 09:00am to 06:00pm.Salary: Starting from PKR 50,000 (negotiable based on experience)Compensation: Fixed Salary+Amazing Incentives.Work Location: Rehman Travels, Block E G 6/2 Blue Area, IslamabadJob Summary:We are looking for a motivated and customer-oriented Customer Service...

  • Customer Support Representative(CSR)

    4 days ago

    Lahore, Punjab, Pakistan Hurak Education Services Full time 720,000 - 1,140,000 per year

    *Excellent spoken and written English is a must.About CompanyHurak is a leading EdTech company that provides online and classroom-based compliance training in the UK. We have been in the industry for more than 12 years and we are expanding our business to become a global brand. For that, we are currently looking for a Customer Support Representative.Position...

  • CSR - Customer Services Representative

    5 days ago

    Lahore, Punjab, Pakistan The Garden of Eve Full time 150,000 - 250,000 per year

    Job Title:CSR - Customer Services RepresentativeWho We Are7 KINGS CODE is US based Software solutions company. We support our partners and clients globally in USA, CANADA, EUROPE, INDIA, PAKISTAN & MIDDLE EAST.Education & Experience Required:Intermediate or Bachelor's degree.Fresh or 6 months experience with good English communication skills.Skills...

  • CSR - Customer Service Representative

    2 days ago

    Lahore, Punjab, Pakistan The Garden of Eve Full time 480,000 - 720,000 per year

    Job Title:CSR - Customer Service RepresentativeWho We Are7 KINGS CODE is US based Software solutions company. We support our partners and clients globally in USA, CANADA, EUROPE, INDIA, PAKISTAN & MIDDLE EAST.Education & Experience Required:Students / Intermediate or Bachelor's degree.Fresh or 6 months experience of inbound and outbound calling.Fluent...