Support Specialist

1 day ago

Lahore, Punjab, Pakistan Zenryx Full time 200,000 - 400,000 per year

Role Description

This is a full-time on-site role for a Support Specialist located in Lahore. The Support Specialist will be responsible for providing both technical and customer support. Day-to-day tasks include troubleshooting technical issues, assisting customers with inquiries, and ensuring a high level of customer satisfaction. The role requires effective communication and analytical skills to diagnose and resolve issues efficiently.

Qualifications

  • Technical Support and Troubleshooting skills
  • Customer Support and Communication skills
  • Analytical Skills
  • Patience and the ability to handle pressure situations
  • Strong problem-solving abilities
  • Ability to work in a team environment
  • Basic knowledge of ophthalmic products and procedures is a plus
  • Bachelor's degree or equivalent experience in a related field

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