IT Support Specialist

1 week ago

Lahore, Punjab, Pakistan Interact Global Full time 400,000 - 800,000 per year

About Interact Global:

Interact Global is a forward-thinking organization committed to empowering businesses through innovative B2B solutions, outstanding customer service, and measurable growth strategies. Our mission is to deliver value-driven results for our clients while fostering a collaborative and performance-oriented environment for our team members

Role Overview

We are seeking a skilled and detail-oriented IT Support & Network Specialist to manage and troubleshoot our desktop, server, and networking environments. The ideal candidate will have hands-on experience with Windows, Mac, and Linux systems, as well as strong knowledge of networking fundamentals. Experience with Vicidial (VoIP) will be considered a plus

Key Responsibilities


• Provide comprehensive desktop support for hardware, software, and peripherals across Windows and Mac environments.


• Troubleshoot and manage Windows Server environments, including Active Directory and file shares.


• Support and maintain Linux systems at a basic user level (file management, system commands).


• Ensure stable network performance by configuring and troubleshooting switches, routers, firewalls, and wireless access points.


• Respond to IT support tickets promptly, resolving desktop, networking, and configuration issues.


• Participate in network setup, cabling, configuration, and periodic system upgrades.


• Document IT processes, procedures, and create user guides for training purposes.


• Collaborate with IT team members on projects aimed at improving system performance, scalability, and security.


• Knowledge of Vicidial (VoIP) is a plus.

Qualifications


• Strong understanding of networking fundamentals: TCP/IP, DNS, DHCP, LAN/WAN, firewalls.


• Experience managing Windows Server (user accounts, network shares).


• Familiarity with Linux systems at a user level (basic commands, package installation).


• Proven expertise in desktop support and hardware/software troubleshooting.


• Knowledge of network security practices and monitoring tools.


• Ability to explain technical concepts to non-technical users.


• Strong organizational and multitasking skills.


• Ability to work independently and collaboratively within a team.

Perks & Benefits


• Competitive base salary with Increment Plans


• Paid public/national holidays.


• Paid annual, paternity, and bereavement leave.


• Supportive and career-focused workplace culture.

Location: Wapda Town Phase 1

Shift Timing: Night Shift (5:30 PM – 2:30 AM)

Work Schedule: Monday to Friday (Weekends Off)

  • Customer Support Specialist

    4 days ago

    Lahore, Punjab, Pakistan Nexlinks (Pvt.) Ltd. Full time 300,000 - 600,000 per year

    Role DescriptionThis is a full-time on-site role for a Customer Support Specialist located in Lahore District. The Customer Support Specialist will be responsible for managing customer inquiries, providing technical support, and ensuring customer satisfaction. Daily tasks include addressing customer issues, troubleshooting technical problems, analyzing...

  • Patient Support Specialist

    10 hours ago

    Lahore, Punjab, Pakistan Prima Systems Pakistan Full time 1,560,000 per year

    Job Opening: Patient Support Specialist (Night Shift) Location: Lahore (100% Onsite) Shift Timing: 8:00 PM – 5:00 AM (Night Shift) OR 9:00 PM – 6:00 AM (after Daylight Saving) Positions Available: 8 Salary: PKR 130,000/month Experience Required: 2–3 years in a Patient Support or US-based Customer Support roleAbout the Role:We are hiring Patient...

  • Patient Support Specialist

    10 hours ago

    Lahore, Punjab, Pakistan Prima Systems Full time 1,200,000 - 1,560,000 per year

    Job Opening: Patient Support Specialist (Night Shift)Location: Lahore (100% Onsite)Shift Timing: 8:00 PM – 5:00 AM (Night Shift) OR 9:00 PM – 6:00 AM (after Daylight Saving)Positions Available: 8Salary: PKR 130,000/monthExperience Required: 2–3 years in a Patient Support or US-based Customer Support roleAbout the Role:We are hiring Patient Support...

  • Customer Support Specialist

    2 weeks ago

    Lahore, Punjab, Pakistan Stafflink Full time $104,000 - $130,878 per year

    Company DescriptionStafflink is the all-in-one platform that simplifies building and managing a global team. We handle everything from onboarding, payroll, compliance, to team management, allowing you to focus on growth. Our platform combines powerful HR and payroll tools with global mobility services and compliance expertise to help businesses scale across...

  • Technical Support Specialist

    2 weeks ago

    Lahore, Punjab, Pakistan ServeHvac Full time 1,200,000 - 2,400,000 per year

    Company DescriptionServe HVAC is a Melbourne-based digital marketing agency dedicated to helping HVAC businesses across the USA grow, attract high-quality leads, and achieve measurable results. We specialize in SEO, social media management, Meta (Facebook & Instagram) campaigns, Google Ads, and data-driven strategies, all tailored to the HVAC industry. Our...

  • Customer Support Specialist

    2 weeks ago

    Lahore, Punjab, Pakistan BB Holdings Full time 8,400,000 - 12,000,000 per year

    Customer Support SpecialistLocation: Lahore (On-site)Job Type: Full-timeWe are looking for a highly motivated and customer-focused Customer Support Specialist to join our growing team. This role is ideal for individuals with 1.5 to 2 years of experience in client services or customer success, especially in UK and USA-based campaigns.. However, freshers with...

  • Operations Support Specialist

    2 days ago

    Lahore, Punjab, Pakistan FALKENHERZ Group Full time 400,000 - 800,000 per year

    As an Operations Support Specialist you will play a pivotal role in supporting day-to-day operations and ensuring seamless coordination between technical teams and field personnel. You'll be responsible for maintaining master data, implementing operational best practices, and driving successful execution of technical requirements.Key...

  • Sales Support Specialist

    1 week ago

    Lahore, Punjab, Pakistan Zameen Full time 600,000 - 1,200,000 per year

    Job descriptionAbout Us: is Pakistan's leading online real estate platform, connecting buyers and sellers nationwide and globally. Since our first funding round in 2012, we've secured $29 million in investments from renowned venture capital firms and angel investors. We're now seeking a passionate Sales Support Specialist to join our dynamic teamJob...

  • Client Support Specialist

    2 weeks ago

    Lahore, Punjab, Pakistan Decklaration Full time 400,000 - 600,000 per year

    About the Role At Decklaration, we are looking for a Client Support Specialist who can deliver seamless and impactful support to our customers. This role is ideal for individuals who are passionate about customer success, enjoy solving problems, and want to grow in a dynamic environment. Key Responsibilities Provide timely and professional support to...

  • Technical Support Specialist

    10 hours ago

    Lahore, Punjab, Pakistan ibex. Pakistan Full time 600,000 - 1,200,000 per year

    Ibex, for one it's global client , is hiring.Timings:EST hoursTheTechnical Support Specialistwill be responsible for coordinating incoming requests and work assignments to support customer orders. You will support all customer demands related to interconnection.What you'll do• Perform initial review of all new cross connect install and disconnect orders...