Assistant Manager Engagement
1 week ago
HRSI is looking for Assistant Manager Engagement & Delivery for one of its leading client.
Education & Experience
- Bachelors degree in Business, Management, Information Technology, or a related field.
- 3-4 years of experience in a client-facing or project coordination role, preferably within consulting, IT services, or technology projects.
- Exposure to project delivery processes such as scope definition, scheduling, and progress tracking.
- Experience working in cross-functional teams (consultants, developers, designers, analysts) is a plus.
- Interest in IT strategy, digital transformation, systems integration, or business process improvement preferred.
Job Duties
- Support the engagement lead in managing client projects from initiation through delivery and closure.
- Assist in defining project scope, objectives, timelines, and success metrics.
- Coordinate with internal teams to ensure milestones are delivered on time and within budget.
- Prepare project documentation, status reports, and client presentations.
- Track budgets, billable hours, and project records as directed.
- Participate in client meetings, capturing action items and ensuring follow-up.
- Serve as the main point of contact for assigned client engagements, maintaining responsive communication.
- Build and maintain strong client relationships, identifying opportunities for additional services.
- Monitor project risks and escalate or help resolve issues related to scope, resources, timelines, or expectations.
- Identify and recommend process improvements to enhance delivery efficiency.
- Learn and apply firm methodologies, best practices, and quality standards while seeking mentorship to develop consulting and project management skills.
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