Information Technology Support Assistant

1 week ago


Lahore, Punjab, Pakistan Future Fashion Textile Full time 400,000 - 800,000 per year

Job Responsibilities

  • Provide technical support for desktops, laptops, printers, scanners, and other IT equipment.
  • Troubleshoot and resolve hardware, software, and network issues in a timely manner.
  • Manage user accounts, access permissions, and security policies through
    Active Directory
    .
  • Monitor and maintain factory servers, network switches, firewalls, and shared folders.
  • Support factory production systems and ensure minimal downtime.
  • Perform routine maintenance, updates, and backups of IT systems.
  • Document issues, resolutions, and maintain IT asset records.
  • Assist in installing and configuring new hardware and software.
  • Provide basic training and support to staff on IT best practices.

Requirements

  • Diploma/Bachelor's degree in Information Technology, Computer Science, or related field.
  • 1–3 years of experience in IT support (factory or manufacturing environment preferred).
  • Strong knowledge of
    Windows OS, Windows Server, and Active Directory
    .
  • Experience with networking (LAN/WAN, switches, routers, firewalls).
  • Hands-on experience with
    printers, scanners, and hardware troubleshooting
    .
  • Knowledge of backup solutions and IT security practices.
  • Strong problem-solving skills and ability to work independently.
  • Good communication and teamwork skills.

What We Offer

  • Competitive salary package.
  • Professional growth and training opportunities.
  • Supportive and collaborative work environment.
  • Exposure to both
    IT infrastructure
    and
    factory production systems
    .


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