Customer Support Agent

3 days ago

Karachi, Sindh, Pakistan Slicon Systems Full time $40,000 - $60,000 per year

Company Description

Slicon Systems is a leading software house specializing in Web and App Development, based in the United States. Our team of experienced professionals is passionate about creating innovative applications that not only transform businesses but also enhance user experiences. We focus on user experience, business efficiency, and offer tailored solutions that drive growth and success. Partner with us to unlock the full potential of your ideas.

Role Description

This is a full-time, on-site role for a Customer Support Agent, located in Karachi Division. The Customer Support Agent will be responsible for interacting with customers to address their inquiries, provide exceptional service, and ensure customer satisfaction. The role involves troubleshooting technical issues, providing relevant information, and maintaining high communication standards to enhance the overall customer experience.

Qualifications

  • Proficiency in Customer Support and Customer Service
  • Excellent Communication skills and ability to ensure Customer Satisfaction
  • Experience in Troubleshooting technical issues
  • Strong problem-solving skills and attention to detail
  • Ability to work effectively in a fast-paced, on-site environment
  • Experience in the software or tech industry is a plus
  • Bachelor's degree in a relevant field is preferred

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