Client Support Executive
2 weeks ago
Requirements:
- Engage with clients to understand concerns and offer timely solutions.
- Proactively support clients with active listening and check-ins.
- Analyze feedback and client behavior to identify improvement opportunities.
- Develop and execute simple retention tactics like loyalty offers or special engagement initiatives.
- Collaborate with internal teams—like sales and support—to resolve issues and enhance retention.
- Track and report on basic retention or satisfaction metrics.
What we have for you:
- Foodpanda Allowance.
- Pick and drop.
- Leaves.
- Medical.
- Employee Loyalty Fund.
Job Type: Full-time
Pay: Rs70, Rs80,000.00 per month
Application Question(s):
- Are you comfortable for the night shift?
Work Location: In person
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