Customer Support Executive

2 weeks ago


Karachi Defence Housing Society, Pakistan PINNACLE ENTERPRISE Full time 55,000 - 75,000 per year

Making ways for some new hires

Pinnacle is looking for outstanding profiles for the Customer Support Executive - Inbound

Responsibilities:

  • Communicate with customers via phone, email and chat.
  • Provide knowledgeable answers to questions about product, and pricing availability.
  • Follow communication procedures, guidelines, and policies.
  • Excellent communication and collaboration skills to work effectively within a team.
  • Handle customer complaints, and provide appropriate solutions and alternatives within the time limits.

Qualifications:

  • Fluent in English conversation.
  • Must have 2 years of relevant work experience.
  • Ability to multi-task, organize, and prioritize work.
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills.

Benefits:

Health Insurance, EOBI, Performance-based increments, Transportation Allowance, Attendance Perks

Shift: Evening/ Night (Required)

Working Days: 5 days

Location: DHA Phase 2 Ext, Karachi.

Job Type: Full-time

Pay: Rs55, Rs75,000.00 per month

Application Question(s):

  • Are you available in the evening/ night shift?
  • Are you fluent in English?
  • Please share your salary expectations.
  • How many years of experience do you have with the International Customer Support?

Work Location: In person



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