
Customer Support Executive
2 weeks ago
Making ways for some new hires
Pinnacle is looking for outstanding profiles for the Customer Support Executive - Inbound
Responsibilities:
- Communicate with customers via phone, email and chat.
- Provide knowledgeable answers to questions about product, and pricing availability.
- Follow communication procedures, guidelines, and policies.
- Excellent communication and collaboration skills to work effectively within a team.
- Handle customer complaints, and provide appropriate solutions and alternatives within the time limits.
Qualifications:
- Fluent in English conversation.
- Must have 2 years of relevant work experience.
- Ability to multi-task, organize, and prioritize work.
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
Benefits:
Health Insurance, EOBI, Performance-based increments, Transportation Allowance, Attendance Perks
Shift: Evening/ Night (Required)
Working Days: 5 days
Location: DHA Phase 2 Ext, Karachi.
Job Type: Full-time
Pay: Rs55, Rs75,000.00 per month
Application Question(s):
- Are you available in the evening/ night shift?
- Are you fluent in English?
- Please share your salary expectations.
- How many years of experience do you have with the International Customer Support?
Work Location: In person
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