Customer Support Executive

21 hours ago

Karachi ShahraEFaisal, Pakistan AIT Services Full time 960,000 - 1,200,000 per year

  1. Assist our offices, including data entry, documents processing and document management.

  2. Handle client inquiries and provide excellent customer service via email, chat and phone.

  3. Collaborate with our agents to prepare quotes and proposals for clients.

  4. Schedule appointments, manage calendars, and assist with meeting coordination.

  5. Prepare and submit insurance claims accurately and efficiently.

  6. Maintain client record and ensure data integrity.

  7. Conduct research on our products, regulations and industry trends.

  8. Assist with marketing initiatives including social media management and content creation.

Requirements:

Excellent written and verbal communication skills in English.

Proficient in using insurance software systems and MS Office.

Detail-oriented with exceptional organizational & multitasking abilities.

Ability to work independently & meet deadlines.

Job Type: Full-time

Pay: Rs80, Rs100,000.00 per month

Education:

  • Bachelor's (Preferred)

Experience:

  • Customer & Chat Support: 2 years (Preferred)

Language:

  • Urdu/English fluently (Preferred)

Work Location: In person

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