Technical Support Specialist
1 week ago
Company Description
Serve HVAC is a Melbourne-based digital marketing agency dedicated to helping HVAC businesses across the USA grow, attract high-quality leads, and achieve measurable results. We specialize in SEO, social media management, Meta (Facebook & Instagram) campaigns, Google Ads, and data-driven strategies, all tailored to the HVAC industry. Our solutions boost online visibility, enhance brand authority, and drive sustainable business growth. By combining deep industry expertise with cutting-edge digital tools and analytics, we create campaigns that reach the right audience and convert prospects into loyal customers. Join us and help HVAC businesses across the USA harness the power of digital marketing to grow smarter, faster, and stronger.
Role Description
This is a full-time on-site role for a Technical Support Specialist located in Lahore. The Technical Support Specialist will be responsible for providing technical support, troubleshooting, and customer support to ensure customer satisfaction. This role requires strong analytical skills, the ability to resolve technical issues promptly, and effective communication with customers to provide the best solutions and support.
Qualifications
- Technical Support and Troubleshooting skills
- Customer Support and Customer Satisfaction skills
- Analytical Skills
- Strong communication and interpersonal skills
- Ability to work independently and manage time effectively
- Previous experience in a similar role is a plus
- Bachelor's degree in Computer Science, Information Technology, or a related field
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