Branch Operations Head

3 days ago


Karachi, Sindh, Pakistan Function Full time

Job: Branch Operations Head


Karachi

About Function

Function is a fast-growing chain of premium personal training fitness studios based in Karachi. With three successfully operating branches and a strong reputation for results-driven training and professional coaching, Function is now entering its next phase of expansion across Pakistan.

To support this growth, we are hiring a
Branch Operations Head
to oversee
all branches
and lead systems, people, and performance at scale.

Role Purpose

Ensure smooth, profitable, and consistent branch operations through strong SOPs, disciplined execution, people leadership, and exceptional client experience.

Key Responsibilities

·      Oversee day-to-day operations across all branches

·      Develop and enforce SOPs (90%+ compliance)

·      Improve trainer performance, retention, and staffing balance

·      Drive client retention, conversion, and complaint resolution

·      Monitor financial performance and branch profitability

·      Lead digital system and automation rollouts

·      Ensure accurate reporting and KPI tracking

·      Build strong culture and cross-branch alignment

Requirements

Must Have

·      5–10 years of operations or multi-unit management experience

·      Background in service, fitness, hospitality, or wellness sectors

·      Strong people management and process-building skills

Nice to Have

·      Experience with digital tools or app rollouts

·      Familiarity with the fitness industry

What We Offer

·      Senior leadership role

·      Competitive salary with performance-based incentives

·      Opportunity to scale a high-growth fitness brand

Interested candidates may send their resume to:

Hiring
JobOpening
BranchOperationsHead
OperationsLeadership
SeniorManagement
FitnessIndustry
WellnessIndustry
HospitalityJobs
OperationsManager
KarachiJobs
PakistanJobs
LeadershipRole
CareerOpportunity
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