Call Centre Agent

2 days ago


Lahore, Punjab, Pakistan House of Tutors Full time 480,000 - 600,000 per year

We are looking for energetic and customer-focused Call Centre Agents (experienced) to join our growing team. The role requires handling inbound/outbound calls, resolving customer queries, and providing excellent service. Candidates are expected to bring proven expertise in customer handling and communication.

Key Responsibilities:

Handle inbound and/or outbound calls professionally.

Provide accurate information to customers regarding products, services, or policies.

Resolve customer complaints, issues, and queries in a timely manner.

Maintain customer interaction records in the system.

Meet performance targets including call handling, quality, and customer satisfaction.

Follow communication guidelines, scripts, and procedures provided by the company.

Collaborate with team members and supervisors to improve overall performance.

Experienced Candidates:

1–3 years of experience in a Call Center / Customer Support role.

Strong communication and problem-solving skills.

Familiarity with CRM systems and call center practices.

Ability to handle difficult customers and resolve issues effectively.

Key Skills:

Must be proficient in English with Speaking & Listening.

Excellent verbal & written communication.

Active listening and interpersonal skills.

Patience, empathy, and customer-first approach.

Ability to work under pressure and meet deadlines.

Salary will be finalised during an Interview based on Experience.

Job Types: Full-time, Contract

Contract length: 12 months

Pay: Rs40, Rs50,000.00 per month

Work Location: In person


  • Call Centre

    2 weeks ago


    Lahore, Punjab, Pakistan Tkxel Full time 400,000 - 600,000 per year

    Role Summary: We are looking for a vigilant Call Centre Operations Specialist to monitor our real-time performance. You will track key metrics, ensure smooth operations, and make quick adjustments to maintain service levels. This role is vital for keeping our call centre running efficiently and effectively. Key Responsibilities: Live Monitoring: Watch...


  • Lahore, Punjab, Pakistan beBeeCustomer Full time $24,000 - $42,000

    Experienced Call Centre Professionals WantedWe are seeking skilled and experienced call centre agents to join our dynamic team.The ideal candidate will have a proven track record of delivering exceptional customer service and consistently meeting performance targets.

  • Call Centre Agents

    1 week ago


    Lahore, Punjab, Pakistan The Real Techs Pvt. Ltd. Full time

    Job DescriptionThe Real Techs Pvt. Ltd., a multinational Digital Marketing company, is currently looking for "Call Centre Agents" for our Lahore office for a US-based Campaign. This is a pure prospecting role involving heavy outbound calling to prospective clients.Responsibilities:Generate business through proactive outreach to new customers via cold calling...


  • Lahore, Punjab, Pakistan Talk Agent Full time

    We at Talk Agent, are hiring customer service representatives to manage customer queries and complaints. Talk Agent is a reputable Call Center providing customer support and satisfying clients for over a decade.Aa a Customer Service Representative, or CSR, you will will act as a liaison, provide product/services information, answer questions, and resolve any...

  • Call Centre Manager

    2 weeks ago


    Lahore, Punjab, Pakistan Outsourced BDR Full time 900,000 - 1,200,000 per year

    Location:RemoteEmployment Type:Full-TimeCompensation:Performance-based, with overrides on team resultsAbout the RoleWe are seeking a driven and experiencedOutbound Call Centre Managerto lead our appointment-setting campaigns. In this role, you will be responsible for building, training, and managing a high-performing team of outbound agents. Your success...

  • Call Centre Agent

    2 weeks ago


    Lahore, Punjab, Pakistan Xtech-Solutions Full time

    A UK Based call center is looking for CSR's (Fresh-1 Year experience) & Sale Closers (6 months or above experience).Candidates with experience in UK based Call Centers, and freshers having excellent spoken English and communication are encouraged to apply.CompensationFix Basic Salary for Sale Closers (40k-45k + commission)Fix Basic Salary For CSR (For...


  • Lahore, Punjab, Pakistan beBeeCallCentre Full time 30,000 - 50,000

    Experienced Call Centre Agent RequiredWe are seeking a seasoned call centre professional to join our team in Lahore, ideally situated near Allama Iqbal Town. This office-based position involves an early morning shift focused on a campaign for Australian solar rebates.Timing: 5:30 AM to 2:30 PMCompensation: Rs 30k base salary + $10 AUD per booked appointment,...

  • Call Center Agent

    2 weeks ago


    Lahore, Punjab, Pakistan Tags Marketing Full time

    As a Call Centre Agent, you will be responsible for providing exceptional customer service and support via telephone, addressing inquiries, resolving issues, and ensuring a positive customer experience.Handle outbound calls with professionalism, patience, and efficiency, while accurately documenting customer interactions and following company protocols and...

  • Call Center Agent

    3 weeks ago


    Lahore, Punjab, Pakistan Nuh Tech Pvt. Ltd. Full time

    Call Center Agent ( Freshers And Experienced)We are looking for a proactive individual with fluent English and strong communication skills. Freshers and experienced candidates can apply for this post.Call Center Agents, for our International call centre.Do you have good communication skills or experience? Come and join us today. Looking for male & female...

  • Call Centre Agent

    1 week ago


    Lahore, Punjab, Pakistan Toor Resource Full time

    OverviewA USA based Company needs dedicated leads generation and appointment setting team for Home Improvement Project.Job SpecificationSkills Required:Fluent English requiredGood Team PlayerTime Manager (Punctual)Experience: call centre sales/Leads Generations/ Appointments Settings experience would be preferred, but not necessary as all Necessary Training...