Manager, Customer Experience

foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock...

Company Descriptionfoodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...

We are a leading provider of online Quran tutoring services to students of any age.Job OverviewThis is an exciting opportunity for a highly skilled Customer Service Coordinator with additional managerial responsibilities to join our team. The selected candidate will handle calls related to online tutoring and provide great customer satisfaction...

**Job Description: Customer Experience (CX) ManagerCompany: Drip CafeLocation: Lahore, PakistanJob Type: Full-Time, On-Site**About Drip Cafe:Drip is more than just a place to get great coffee and food and baked delights; it's a destination for creating memorable moments and unwinding from the stressors of life. We are dedicated to providing an unparalleled...

Job Opportunity: Call Center SupervisorA key component of a successful organization is its ability to provide exceptional customer service. As a Call Center Supervisor, you will play a vital role in ensuring that our team meets and exceeds these expectations.Key Responsibilities:Lead the team by example, demonstrating a commitment to excellence and a passion...

Job OpportunityExperience an exceptional customer experience by overseeing the performance analysis, optimization, and process improvement suggestions for customer experience.Key ResponsibilitiesMonitor the performance of customer experience initiatives and propose strategies for enhancement.Use project management tools to track progress, escalate issues,...

Customer Support SpecialistAbout the Job:As a key member of our team, you will play a crucial role in delivering exceptional support experiences to our customers.The ideal candidate possesses excellent communication and problem-solving skills, thrives in a fast-paced environment, and is dedicated to exceeding customer expectations.Key...

Job Title: Customer Experience AmbassadorThis role involves collaborating with the customer support team to drive lead conversion rates, address customer complaints, and manage inbound & outbound calls.Key Responsibilities:Enhance lead conversion rate from various channels, including social media, website, Whatsapp, and BTL activities.Resolve customer...

Job Title: Customer Service RepresentativeAbout the RoleWe are seeking a highly skilled and proactive Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through various communication channels.Key ResponsibilitiesCommunicate effectively with...

Key to delivering exceptional customer experiences lies in our ability to receive and process incoming orders efficiently. This involves verifying customer details, confirming orders via phone calls, and ensuring timely order fulfillment.Main Responsibilities:We require a highly organized individual to manage customer queries and feedback on various...