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Inbound Sales Representative – Telecommunications

2 weeks ago

Karachi, Sindh, Pakistan XYZies Full time 400,000 - 800,000 per year

Job Description:

We are seeking an energetic and customer-focused
Inbound Sales Representative
to join our telecommunications team. The ideal candidate will handle incoming calls from customers, provide information about our telecom products and services, and close sales by matching customer needs with the right solutions.

Responsibilities:

  • Handle inbound calls from new and existing customers.
  • Understand customer needs and recommend suitable telecom services (internet, mobile, TV, or bundled packages).
  • Provide accurate product information and explain pricing, promotions, and contract details.
  • Maintain strong customer relationships by offering excellent service and support.
  • Meet or exceed individual and team sales targets.
  • Accurately update customer records in the system.

Requirements:

  • Previous experience in sales or customer service (telecom experience is a plus).
  • Strong communication and active listening skills.
  • Ability to build rapport with customers and handle objections effectively.
  • Basic computer skills for data entry and CRM usage.
  • Goal-oriented, self-motivated, and positive attitude.

Perks:

  • Competitive salary with commission.
  • Training and career growth opportunities.
  • Supportive team environment.