General Manager
15 hours ago
Position Overview
We are seeking a proactive and results-driven General Manager to lead our Pakistan operations. The role is responsible for overseeing day-to-day business activities, managing cross-functional teams, ensuring project delivery timelines, and maintaining coordination with the Saudi office.
The GM will serve as a key operational bridge between the delivery team in Pakistan and the strategy & client team in Saudi Arabia, ensuring seamless execution and alignment with company objectives.
Key Responsibilities
Operations & Leadership
- Oversee day-to-day operations across development, design, marketing, and admin functions.
- Supervise and mentor team leads to ensure productivity, accountability, and project delivery.
- Conduct weekly operational meetings and performance reviews.
- Establish and implement company policies, workflows, and reporting structures.
Project & Delivery Management
- Ensure all projects meet deadlines, budgets, and quality standards.
- Coordinate with the Saudi office on client requirements, resource planning, and priorities.
- Review progress on ongoing projects and proactively resolve bottlenecks.
Finance & Administration
- Oversee local budgeting, expenses, and resource allocation.
- Manage payroll coordination, vendor relations, and office operations.
- Ensure transparent reporting to the Partner & Strategy Director.
People & Culture
- Build a strong team culture of accountability, learning, and ownership.
- Support recruitment, onboarding, and performance evaluations for local teams.
- Address HR and employee engagement matters professionally.
Strategic Coordination
- Act as the primary point of contact between the Pakistan and Saudi offices.
- Support business development activities by ensuring timely proposal and project support.
- Participate in quarterly strategic reviews and provide insights for growth planning.
Requirements
- Bachelor's or Master's degree in Business Administration, Operations Management, or related field.
- 7+ years of experience in operations, general management, or project delivery — preferably within digital agencies, IT, or tech services.
- Strong leadership and organizational skills with the ability to manage multiple teams.
- Excellent communication skills (English essential).
- Knowledge of modern business tools (HubSpot, ClickUp, Google Workspace, Slack, Wafeq, etc.).
- Experience managing remote or cross-border teams is highly preferred.
Key Competencies
- Strong leadership and people management
- Operational excellence and attention to detail
- Financial awareness and cost management
- Strategic coordination and communication
- Problem-solving and decision-making
- Accountability and ownership mindset
Compensation & Benefits
- Competitive salary based on experience
- Performance-based annual bonus
- Flexible hybrid work model
- Professional development and training opportunities
- Chance to grow within a fast-scaling regional company
Job Type: Full-time
Work Location: In person
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