ERP Software Support Executive

6 days ago

Karachi, Sindh, Pakistan TechnoSysInt Full time $40,000 - $80,000 per year

Job Title: ERP Software Support Executive


Location:
Karachi
|
Mon-Fri 9 AM-6 PM

About the role:

We are seeking a skilled ERP Software Support Executive with experience in
restaurant and bakery operations
. In this role, you will provide support, training, and troubleshooting to ensure smooth ERP system usage for our clients.

Key Responsibilities:

  • Respond promptly to user queries and issues.
  • Provide training to improve user understanding of the ERP system.
  • Troubleshoot and resolve technical problems.
  • Collaborate with the technical team to address complex issues.
  • Implement solutions to prevent recurring problems.
  • Customize ERP settings to meet restaurant and bakery requirements.
  • Configure modules for optimal system performance.
  • Assist with ERP software updates and upgrades.
  • Conduct regular system maintenance checks.
  • Ensure data accuracy and security within the ERP system.
  • Support data migration and integration processes.
  • Work with teams to align ERP functions with business needs.
  • Coordinate with vendors for updates and issue resolution.
  • Maintain clear documentation of configurations and issue resolutions.
  • Prepare user guides and training materials.

Requirements:

  • Bachelor's in Computer Science / IT
  • Experience in ERP support (restaurant & bakery preferred)
  • Strong knowledge of inventory, orders & financial modules
  • Excellent communication & problem-solving skills

Apply Now: Send your resume to

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