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Technical Support Associate
2 weeks ago
Job Opportunity: Technical Support Associate
Location: Islamabad
About the Role:
This role involves providing exceptional technical support to our customers, ensuring they receive timely and effective assistance.
Key Responsibilities:
- Offer technical support and troubleshoot issues related to telecom services.
- Assist customers via phone, email, and chat, providing clear and concise guidance.
- Maintain detailed records of customer interactions and service requests.
- Stay updated on current product updates and service changes.
Additional Information:
Applicants must be based in Islamabad. Applications from outside this city will not be considered.
Requirements:
- Laptop (mandatory)
- Minimum Qualification: Bachelor's in IT, CS, or related field
- Residence in Islamabad
- Roster-based job (shift rotation required)
- Strong communication and problem-solving skills
- Ability to work under pressure and manage multiple queries simultaneously
Job Type: Full-time
Pay: From Rs37,000.00 per month
Work Location: In person