Current jobs related to Customer Support Representative - Karachi, Sindh - Rays Creations

  • Customer Support Representative

    7 days ago

    Karachi, Sindh, Pakistan Hukaii Solveixon Full time 104,000 - 130,878 per year

    **Job Title: Chat Support RepresentativeJob Description:**We are hiring a Chat Support Representative to provide excellent customer service through live chat. The ideal candidate will have strong written communication skills, problem-solving abilities, and a customer-centric approach. You will assist customers by answering queries, resolving issues, and...

  • Customer Support Representative

    2 weeks ago

    Karachi, Sindh, Pakistan Linkitsoft Full time 900,000 - 1,200,000 per year

    Title: Customer Support Representative.Job Description:LINKITSOFT is looking for a highly skilled customer service representative to join our team. An ideal candidate would have good English fluency and the ability to carry out a conversation with a target-oriented approach. you'll be at the forefront of our customer experience. You will handle a wide range...

  • Customer Support Representative

    2 weeks ago

    Karachi, Sindh, Pakistan Sarim Mumtaz Full time 315,000 - 420,000 per year

    Job Title: Customer Service Representative (Female)Company: Country Club Travel & Tours (Pvt) Ltd.Location: RJ Mall, Rashid Minhas Road, near Millennium Mall, Gulshan-e-Jamal, KarachiJob Description:We are seeking a female Customer Service Representative with strong communication skills to join our team. The role involves handling customer inquiries,...

  • Customer Support Representative

    1 day ago

    Karachi, Sindh, Pakistan Musk al Mahal Full time 120,000 - 360,000 per year

    We are hiring a Customer Support Representative located in Karachi(This job is for residents of Karachi only)Minimum experience: 6 months to 1 Year.Age: 18-28 yearsMinimum Education: Intermediate, Graduate is preferred.Job responsibility:Interact with customers.Communicate with customers via phone, email, chat, or in-person to provide assistance, answer...

  • International Customer Support Representative

    2 weeks ago

    Karachi, Sindh, Pakistan IBEX GlOBAL Full time 960,000 - 1,380,000 per year

    Hiring for international customer service position.All we need is good communication skills in English (verbal)Salary:80k to 100kRole DescriptionThis is a full-time on-site role located in Karachi Main shah re faisal. The Customer Service Representative will be responsible for handling customer inquiries, resolving problems, providing information, processing...

  • Customer Service Representative

    3 days ago

    Karachi, Sindh, Pakistan Home Pakistan Group Full time 300,000 - 600,000 per year

    *Role Desc*riptionThis is a full-time on-site Customer Service Representative role located in Karāchi. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, enhancing customer service, and improving the overall customer experience on a day-to-day basis.QualificationsCustomer Service...

  • International Customer Support Representative

    7 days ago

    Karachi, Sindh, Pakistan ABS INTERNATIONAL Full time 630,000 - 780,000 per year

    About ABS InternationalFor 16 years, ABS International has been a trusted leader in the BPO and global customer service industry. We are dedicated to providing not just jobs, but meaningful careers with purpose and impact. Join our team in Gulistan-e-Johar, Karachi, and become part of a company that invests in your growth and values your contribution.Your...

  • Customer Service Representative

    3 days ago

    Karachi, Sindh, Pakistan Riuman International Full time 250,000 - 750,000 per year

    Company DescriptionAt Riuman International, we are dedicated to pursuing customer satisfaction as our prime goal. We are committed to providing quality products that meet customer requirements. Our management system is designed to ensure continuous improvement, strengthening our actions and results. We ensure that our policy principles are well-known,...

  • Customer Service Representative

    3 days ago

    Karachi, Sindh, Pakistan HS Global Consultants Full time 250,000 - 500,000 per year

    Company DescriptionHS Global Consultants provides customized educational counseling and visa assistance services, leveraging a network of partnerships with over 100 leading universities worldwide. By integrating technology, we connect students and professionals with university mentors to maximize their educational potential. Our holistic and personalized...

  • Customer Support

    2 weeks ago

    Karachi, Sindh, Pakistan Apex Fulfilment Full time 216,000 - 360,000 per year

    Job Description:Apex Fulfilment is seeking a Customer Support Representative to join our dedicated team. You will play a crucial role in ensuring our customers receive top-notch support for their logistics needs.Key Responsibilities:Respond to customer queries through phone and chat.Call customers for confirmation of every new order.Address and resolve...

Customer Support Representative

2 weeks ago

Karachi, Sindh, Pakistan Rays Creations Full time 520,000 - 780,000 per year

We are seeking a friendly and enthusiastic individual to join our team as a Customer Service Representative. In this role, you will serve as the first point of contact for our customers, providing outstanding service and ensuring their satisfaction. If you enjoy helping others and are committed to delivering exceptional customer support, we want to hear from you

As a Customer Service Representative, you will be responsible for handling a variety of customer inquiries and providing prompt and accurate resolutions. You will assist customers with orders, product questions, billing inquiries, and troubleshooting technical issues. In addition, you will maintain customer records and update relevant information in our database. Your ability to multitask and effectively communicate will be critical to your success in this role.

Responsibilities

  • Engage with customers via phone, email, and live chat to provide assistance and answer inquiries
  • Listen attentively to customer concerns and provide appropriate solutions or escalate the issue to the relevant department
  • Process orders and ensure timely delivery of products or services
  • Resolve billing discrepancies and inquiries in a professional and courteous manner
  • Troubleshoot technical problems and guide customers through step-by-step solutions
  • Maintain accurate and up-to-date customer records in the database
  • Follow up with customers to ensure satisfaction and address any further needs or concerns

Requirements

  • Proven customer service experience, preferably in a call center or similar environment
  • Excellent oral and written communication skills
  • Strong problem-solving abilities and attention to detail
  • Proficient in using computer systems and navigating various software applications
  • Ability to work independently and as part of a team in a fast-paced and dynamic environment
  • Patience and empathy when dealing with customers
  • Flexibility to work varying shifts, including evenings, weekends, and holidays

Job Type: Full-time

Pay: Rs40, Rs65,000.00 per month