national operations officer

Organizational Context and Scope :

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Working under the overall supervision of the Chief of Mission and direct supervision of Senior Programme Coordinator (Emergency and Post-Crisis), the successful candidate will lead implementation of a variety of data- and operations-focused activities, in support of broader IOM Pakistan objectives.

Responsibilities and Accountabllities

• Plan, coordinate, and monitor day-to-day implementation of upcoming project activities linked to disaster response and supporting vulnerable migrants , including preparation of the project proposals; liaison with authorities, donors, and partners; oversight of day-to-day implementation; capacity building ; monitoring and reporting; and related activities.
• Undertake regular visits to the areas of operation for the purposes of project monitoring, capacity building, liaison with local authorities and partners, etc.
• Working closely with the Resource Management unit, coordinate all procurement, logistics, finance, compliance, HR, and administrative tasks for project activities.
• Work closely with staff, partners, and government to ensure appropriate project implementation ; incorporation of lessons learned from earlier, similar projects; and lead capacity building efforts to ensure best practices are implemented in project activities. Develop and maintain a system to ensure continual feedback and learning over the course of the project.
• Liaise with counterparts and partners, draft progress and other required reports, and ensure that project data and information are archived and shared appropriately.
• In support of the Programme Manager / Head of Unit, in consultation with partners, and in line with IOM data protection principles, develop creative and innovative uses of data for the purposes of improvement of service delivery and enhanced advocacy.
• Support the development and implementation of advocacy strategies to enhance the rights and privileges of vulnerable migrants in Pakistan.
• Where required, support IOM Pakistan operations, including emergency response activities. Tasks may include field deployments to establish, scale-up, and oversee operations; monitoring of field activities; liaison with authorities and partners; and capacity building of staff.
• As required, draft concept notes, sections of proposals, reports, and budgets(including interim and final reports),, and monitor project budgets, expenditures, and burn rates according to internal and donor requirements.
• Perform other duties as may be assigned.

Qualification and Experience : Education :

• Master's degree in International Relations, Conflict Resolution, Management, Social Sciences, or a related field from an accredited academic institution with two years of relevant professional experience; or
• Bachelor's degree in the above fields with four years of relevant professional experience.

Experience

• Experience in emergency response, displacement data, transition and recovery or related programme areas, preferably at a managerial level, in emergency and post-crisis environments;
• Excellent Accuracy, Monitoring and Evaluation, Managerial, and Organizational Skills; Ability to work with limited supervision;
• Delivers on set objectives in hardship situations;
• Effectively coordinates actions with other implementing partners;
• Works effectively with Donors, national and local authorities, stakeholders, beneficiaries, and the broader community to advance IOM Pakistan objectives.
• Prior experience in similar role is an advantage.
• Practical field experience and understanding in domains related to relief interventions and humanitarian action (including support to displaced populations and implementation of emergency and early recovery activities), UN, and the cluster system is an advantage.
• Experience in liaising with government authorities, inter-governmental institutions, UN agencies and national and international NGOs.
• Demonstrated experience and understanding of the humanitarian and resilience building context in Pakistan, and of the vulnerabilities experienced by diverse population groups.
• Familiarity with Camp Coordination and Camp Management (CCCM), IOM's Migration Crisis Operational Framework (MCOF) and IOM's Displacement Tracking Matrix (DTM) will be considered a distinct advantage.

Skills

• Excellent command of English and Urdu, both spoken and written, is required.
• Familiarity with computer programs, including MS Office.
• Proven ability to supervise, train, and direct staff and manage operations.
• Ability to work effectively and harmoniously in a team of colleagues of varied cultural and professional backgrounds.
• Ability to communicate clearly and concisely.
• Good writing, communication , and negotiation skills;
• Good interpersonal skills and ability to maintain trust and good working relationships with counterparts;
• Capacity for creative thinking;
• Team-oriented, but with the capacity to work independently and with minimal supervision;
• Personal commitment, efficiency, and flexibility;
• Strong organizational and time management skills, and the ability to deliver under tight timelines.
• Understanding of IOM policies, procedures, and institutional tools will be considered an advantage

Languages

Fluency in English and Urdu is required (Oral and Written).

IOM's official languages are English, French, and Spanish.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM's competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these three values:

Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.

Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Courage: Demonstrates willingness to take a stand on issues of importance.

Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators (Level 2)

Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.

Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.

Accountability: Takes ownership for achieving the Organization's priorities and assumes responsibility for own actions and delegated work.

Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators (Level 2) (applicable only if position is with direct reports)

Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization's vision. Assists others to realize and develop their leadership and professional potential.

Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.

Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.

Strategic thinking and vision: Works strategically to realize the Organization's goals and communicates a clear strategic direction.

Humility: Leads with humility and shows openness to acknowledging own shortcomings.

Notes

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

National Professional Officers should be nationals of the country of their employment. NPOs perform work at the professional level and the same standards of recruitment qualifications and performance, required for International Professional staff.

Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

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October 21, 2025

November 3, 2025

UN-IOM

Project Management

Special Short Term

Bachelors

NOB

2 Years