Customer Service Representative

5 days ago

Faisalabad, Punjab, Pakistan 17e080a7-0ce0-4f30-8118-4b98b26ab257 Full time 150,000 - 250,000 per year

Company Description

GAROOR is a leading Pakistani manufacturer of premium stitched ladies' suits, blending tradition with modern elegance. With a commitment to craftsmanship, quality, and timeless design, GAROOR creates versatile clothing that celebrates femininity, cultural richness, and everyday sophistication. All products are meticulously designed, tailored, and produced in-house, ensuring stringent quality control and consistency. From casual wear to festive collections, GAROOR aims to empower women through fashion that resonates with their confidence and style. The company is proudly based in Pakistan and dedicated to redefining stitched apparel.

Role Description

This is a full-time on-site role for a Customer Service Representative based in Faisalabad District. The Customer Service Representative will handle day-to-day customer interactions, respond to inquiries, and resolve concerns to ensure customer satisfaction. Responsibilities include providing exceptional customer support, managing customer orders, and addressing client feedback efficiently. The role requires a proactive approach to maintaining excellent customer experiences and upholding the company's service standards.

Qualifications

  • Strong skills in Customer Service, Customer Support, and Customer Experience
  • Proven ability to ensure Customer Satisfaction and enhance customer relationships
  • Ability to communicate effectively, both written and verbal
  • Problem-solving and conflict-resolution skills
  • Proficiency in computer systems and customer management tools
  • Prior experience in a customer service or client-facing role is preferred
  • Attention to detail and the ability to manage time effectively

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