Ticketing Manager

2 weeks ago

Lahore Gpo, Pakistan Masarat groups Full time 180,000 - 960,000 per year
  • Oversee daily ticketing operations, including reservations, booking, rebooking, cancellations, and refunds.
  • Ensure compliance with airline policies, IATA regulations, and travel industry standards.
  • Supervise and train ticketing staff, providing guidance on customer service and system usage (GDS like Amadeus, Galileo, Sabre, CRM etc.).
  • Monitor ticket sales performance, prepare reports, and achieve revenue targets.
  • Handle escalated customer issues, complaints, and special travel requests professionally.
  • Maintain relationships with airlines, travel agents, and corporate clients.
  • Manage fare rules, promotions, and discounts to maximize sales opportunities.
  • Ensure accuracy in ticket issuance, exchange, and revalidation processes.
  • Implement cost-effective practices and improve efficiency in ticketing operations.
  • Stay updated with airline schedules, fare updates, travel advisories, and industry changes.
  • Travel Agency experience

Job Type: Full-time

Pay: Up to Rs70,000.00 per month

Work Location: In person

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