Supervisor, Field Site

JOB SUMMARY  

The purpose of this role is to supervise the implementation of the project (s) in assigned field sites. This includes oversight, timely resource mobilization, engagement of communities and beneficiary structures, timely reporting, and collaboration with key local coordination structures.

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation.

MAIN TASKS AND RESPONSIBILITIES

Coordination of the Program Activities

•    Coordinate programming activities and implementation at field sites. This includes monitoring programming at assigned field sites in collaboration with supervisor and technical departments leads to assure timely and efficient implementation in accordance with humanitarian principles, IMC rules and regulations, and donor requirements in the area.

•    Ensure that the donor and the organization are visible in their area of intervention.

•    Assist teams in the development and execution of work plans at field sites.

•    Promote positive leadership within program site through regular and efficient internal coordination meetings.

•    As directed, track monthly expenditure and project future expenses in reference to activities being implemented at field sites. 

•    Coordinate activities with implementing agencies and relevant authorities in the area to avoid duplication and to address gaps in service. 

•    Ensure availability of up-to-date information on the affected and targeted community and coordinate beneficiary lists and numbers with different stakeholders.  

•    Work with staff to submit timely and high-quality data and reports. Human Resources Management and Capacity Building  

•    When applicable, oversee logistic and administrative actions of the programs in the field site.

•    Promote accountability, communicate expectations, and provide constructive feedback via regular performance reviews. 

•    Support country office HR on the recruitment and orientation of new team members as necessary in collaboration with program management at field site.

•    Promote shared understanding of IMC rules and regulations through ongoing training for staff.

•    Assist in developing staff capacity and deliver/monitor the implementation of the plan. 

Monitoring and Evaluation

•    Integrate Monitoring and Evaluation approaches and activities into program plans and operations, outlining how Monitoring and Evaluation will be implemented at each stage of the program cycle. 

•    Support country Monitoring and Evaluation team in establishing monitoring and evaluation system, data collection tools, and a formal mechanism to capture, monitor, respond to and act on feedback and complaints from communities. 

•    Ensure all staff and volunteers receive basic communication and complaint handling skills training. 

•    Ensure their staff know how to receive, record, and refer (to the CBFRM) feedback and complaints should they be approached by a member of the community. 

•    Ensure their staff know how to provide basic informed consent (explaining what happens to feedback/complaint, timeline, how they can contact IMC, how/when they should receive a response from IMC, rights/limitations regarding anonymous complaints, etc.).

•    Based on findings, lessons, feedback, and assessment data generated from Monitoring and Evaluation system, identify and utilize the best approaches to provide communities with relevant and actionable lifesaving and life-enhancing activities and information. 

Security  

•    Work closely with Security Management Teams and CD to ensure that Standard Operating Procedures are developed for the field site areas of operations. Assist in the revision of security plans.

•    Ensure staff are aware of and can follow standard operation procedures. 

•    Understand and monitor changes in the surroundings and alert security managers to changes.

•    Develop a network to get relevant security information. Develop good contacts to cross check contextual changes. 

Representation 

•    Promote IMC's work and liaise with relevant external stakeholders, local leaders, and government officials. 

•    Generate a positive image of IMC and its personnel in the field site location. 

•    Represent IMC to UN and INGO community and build collaborative partnerships with NGO partners, sub-grantees, and other stakeholders.

Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.

MINIMUM QUALIFICATIONS

•    Typically, a bachelor's degree in a related field is preferred. An equivalent combination of relevant education and experience may be substituted as appropriate.

•    Typically, 5+ years of relevant and progressive NGO project and personnel management experience in humanitarian or development contexts, including a minimum of 3 years of international work experience in an operations management role. 

•    Experience in project management in the humanitarian sector.

•    Familiarity with international humanitarian operations, coordination structures, and the mandates of donors, UN agencies, and other NGOs 

•    Good understanding of financial management and strategic planning

•    Understanding and ability to work in unstable and multi-cultural environment (cultural sensitivity)

•    Profound cross-cultural awareness and insight into health care issues

•    Ability to, exercise sound judgment and make decisions independently, extremely flexible, and have the ability to cope with stressful situations and frustrations.

•    Ability to relate to and motivate staff effectively. 

•    Creativity and the ability to work with limited resources.

•    Excellent decision-making skills, team player and strong communication skills, both oral and written.

•    Proficient in computer applications, especially with MS Word and MS Excel, MS PowerPoint