Hiring: Call Center Agents

2 weeks ago

Karachi GulshanEIqbal, Pakistan 1AZ0 Marketing (Pvt) Ltd. Full time 420,000 - 480,000 per year

Job Responsibilities and Duties:

  • Answer incoming calls and respond to customer's emails
  • Identify and escalate issues to supervisors
  • Provide service information to customers
  • Route calls to appropriate resources
  • Document all call information according to standard operating procedures
  • Follow up customer calls where necessary
  • Other duties as assigned.

Call Center Agent Qualifications and Skills:

  • High school diploma or equivalent.
  • Proficient in English.
  • 1-2 years of experience in a call center environment.
  • Knowledge of customer service practices and principles.
  • Superior listening, verbal, and written communication skills.
  • Ability to handle stressful situation appropriately.

Job Type: Part-time

Pay: Rs35, Rs40,000.00 per month

Application Question(s):

  • Do you live near Gulshan-e-Iqbal, Karachi?

Language:

  • Fluent In English (Required)

Work Location: In person

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