Chat Support Executive

4 days ago

Karachi, Sindh, Pakistan Mega Marketing Network Full time 40,000 - 50,000 per year

Position Available: Chat Support Executive

Company: Shaadi Organization Pakistan

Location: DHA, Gulshan-e-Iqbal, North Nazimabad, Karachi

Category: Marriage / Wedding / Consultancy

Employment Type: Part-Time / Full-Time (Mon - Sat)

Timings: 10 AM - 7 PM (Full Time), 5 PM - 11 PM (Part-Time), 9 PM - 3 AM (Part-Time)

Hiring for Office Locations:

  • 26th Street, DHA Phase 5, Badar Commercial, Karachi
  • Gulshan e Iqbal, Block 5, Main Rashid Minhas Road, Karachi
  • North Nazimabad, Block D, Main 5 Star Roundabout, Karachi

Shaadi Organization Pakistan is seeking Chat Support Executive to join our customer support, lead generation and sales team. The role involves handling real-time customer interactions through live chat on social media, providing accurate information, resolving queries, and ensuring a positive customer experience. The ideal candidate must demonstrate exceptional written English, Urdu and Roman Urdu skills, professionalism, and the ability to multitask in a fast-paced environment.

Key Responsibilities

  • Manage and respond promptly to customer inquiries via live chat.
  • Deliver accurate, clear, and grammatically correct responses in fluent English.
  • Assist customers with product/service information and troubleshooting.
  • Maintain a professional, friendly, and empathetic tone in all interactions.
  • Collaborate with internal teams (Sales, Technical Support, etc.) to resolve customer issues.
  • Document and escalate complex issues to senior support staff as needed.
  • Ensure all chats meet quality and response time standards.
  • Provide feedback on recurring topics to help improve processes and customer satisfaction.

Requirements

  • Excellent written communication skills in English, Urdu and Roman Urdu with strong grammar, spelling, and punctuation.
  • Prior experience in live chat, customer support, or BPO environment is an advantage.
  • Strong problem-solving and conflict-resolution abilities.
  • Ability to multitask and manage multiple chat sessions simultaneously.
  • Familiarity with CRM tools, chat platforms, social media platforms is required.

How to Apply: Read details on our website's career page ) and send your updated CV on WhatsApp: or

Job Type: Full-time

Pay: Rs40, Rs50,000.00 per month

Work Location: In person

  • Chat Support Executive

    6 days ago

    Karachi, Sindh, Pakistan Lime Software Logics (SMC-PVT) Limited Full time 35,000 - 55,000 per year

    Job Title: Chat Support ExecutiveLocation: On-SiteEmployment Type: Part-Time / Full-TimeAddress: Bahria Town Tower, PECHS Block 2, Tariq Road, Karachi.Timings: 5 PM - 11 PM (Part-Time), 10 PM - 7 AM (Full- Time)Job OverviewWe are seeking a Chat Support Executive to join our customer support team. The role involves handling real-time customer interactions...

  • Customer Support and Chat Support Executives

    6 days ago

    Karachi, Sindh, Pakistan Astrik Digital Full time 240,000 - 480,000 per year

    Location: Karachi, Clifton block 5Type: Full-time (Morning 10am-7pm)Level: JuniorWe are looking for enthusiastic and customer-focused individuals to join our team as Customer Support and Chat Support Executives for our product.Responsibilities:Handle customer queries through chat, email, and calls in a professional manner.Provide accurate information about...

  • Customer Chat Support Executive

    6 days ago

    Karachi, Sindh, Pakistan 1st Step Shoes & Bags Full time 300,000 - 600,000 per year

    Join Our Team as a Customer Support Executive – 1st Step Shoes and Bags1st Step Shoes and Bags is seeking a proactive and customer-focusedCustomer Support Executiveto join our growing team. This is an excellent opportunity for individuals starting their career in customer service, retail support, or client relations.As a key member of our support team,...

  • Chat Support Executive

    6 days ago

    Karachi, Sindh, Pakistan Tezober Comm Solutions Full time 200,000 - 2,400,000 per year

    Best Opportunity for Fresh Candidates with no experienceAre you a sales-driven professional with a passion for gaming and social media?Join Us, a fast-growing digital services company, and help us expand our global reach through Discord, Twitch, and Twitter (X).Location: Johar near Millennium Mall, (Main Rashid Minhas Road). KarachiTiming: 09:00 PM - 06:00...

  • Chat Support Executive

    7 days ago

    Karachi, Sindh, Pakistan Tezober Comm Solutions Full time

    OverviewBest Opportunity for Fresh Candidates with no experience. Are you a sales-driven professional with a passion for gaming and social media? Join Us, a fast-growing digital services company, and help us expand our global reach through Discord, Twitch, and Twitter (X).ResponsibilitiesJoin Us, a fast-growing digital services company, and help us expand...

  • Chat Support Executive

    2 days ago

    Karachi, Sindh, Pakistan Tezober Comm Solutions Full time

    OverviewBest Opportunity for Fresh Candidates with no experience. Are you a sales-driven professional with a passion for gaming and social media? Join Us, a fast-growing digital services company, and help us expand our global reach through Discord, Twitch, and Twitter (X).ResponsibilitiesJoin Us, a fast-growing digital services company, and help us expand...

  • Customer Chat Support Executive

    2 weeks ago

    Karachi, Sindh, Pakistan 1st Step Shoes & Bags Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from 1st Step Shoes & BagsHR Expert | HR Analyst | Technical Recruiter | Healthcare HR Business Partner | Payroll Expert | HRIS SpecialistJoin Our Team as a Customer Support Executive – 1st Step Shoes and Bags1st Step Shoes and Bags is seeking a proactive and...

  • Chat Support Executive

    6 days ago

    Karachi, Sindh, Pakistan Artevia Corporation Full time 400,000 - 800,000 per year

    We're looking for a motivatedSales Executive (Chat-Based)who thrives in online engagement and knows how to convert conversations into meaningful sales.Key Responsibilities:·      Actively engage with potential clients via Discord, Instagram, Facebook, Twitch, Twitter (X), and other social platforms.·      Identify and build relationships within...

  • Chat Support

    6 days ago

    Karachi, Sindh, Pakistan The Softium Full time $30,000 - $50,000 per year

    Hiring: Chat Support & Calling Agents (Freshers/Students)The Softium is looking forChat Support & Calling Agentsto join our team.Requirements:Students or Fresh Graduates (O/A Levels or Graduate).Good spoken & written English.Comfortable working in USA Time Zone (Night Shift) . Location:Suite # 31, 4th Floor, HJ Center, near Standard Chartered Bank & Pizza...

  • Chat & Email Support Executive

    6 days ago

    Karachi, Sindh, Pakistan Sybrid Pvt Ltd - A Lakson Group Company Full time $104,000 - $130,878 per year

    Shifts TimingFlexible to work in shifts within a 24/7 operation.Office LocationKarachiQualificationIntermediate / A level (Excellent English communication skills)Experience· 1-2 years of customer support (email/chat)· Excellent English communication skills (spoken and written).Apply atRequirements:· Excellent written communication skills for handling chat...