Customer Chat Support Executive

3 days ago

Karachi, Sindh, Pakistan 1st Step Shoes & Bags Full time 300,000 - 600,000 per year

Join Our Team as a Customer Support Executive – 1st Step Shoes and Bags

1st Step Shoes and Bags is seeking a proactive and customer-focused
Customer Support Executive
to join our growing team. This is an excellent opportunity for individuals starting their career in customer service, retail support, or client relations.

As a key member of our support team, you'll be responsible for handling customer inquiries, resolving issues efficiently, and ensuring a positive customer experience across all channels. You will play a vital role in maintaining our brand reputation by delivering timely, accurate, and courteous support to our valued customers.

Job Description:

We are looking for a Customer Support Representative to join our team The ideal candidate should have excellent communication skills and a customer-centric approach. You will be responsible for handling inbound and outbound calls, WhatsApp chats, emails, and providing top-notch customer service.

Key Responsibilities:

  • Handle inbound and outbound calls professionally and efficiently
  • Respond to WhatsApp chats and emails in a timely and courteous manner
  • Assist customers with inquiries, orders, complaints, and support requests
  • Maintain accurate records of customer interactions and transactions
  • Work collaboratively with other teams to ensure excellent customer experience
  • Follow up with customers to ensure satisfaction and issue resolution

Requirements:

  • Previous experience in customer support or call center is a plus
  • Excellent verbal and written communication skills in Urdu And English
  • Proficiency in using WhatsApp, email, and CRM tools
  • Ability to handle pressure and resolve customer concerns effectively
  • A customer-first attitude with strong problem-solving skills

How to Apply:

Interested candidates may apply by sending their resume to mentioning the position in the subject line of the email.

  • Customer Support and Chat Support Executives

    3 days ago

    Karachi, Sindh, Pakistan Astrik Digital Full time 240,000 - 480,000 per year

    Location: Karachi, Clifton block 5Type: Full-time (Morning 10am-7pm)Level: JuniorWe are looking for enthusiastic and customer-focused individuals to join our team as Customer Support and Chat Support Executives for our product.Responsibilities:Handle customer queries through chat, email, and calls in a professional manner.Provide accurate information about...

  • Chat Support Executive

    3 days ago

    Karachi, Sindh, Pakistan Lime Software Logics (SMC-PVT) Limited Full time 35,000 - 55,000 per year

    Job Title: Chat Support ExecutiveLocation: On-SiteEmployment Type: Part-Time / Full-TimeAddress: Bahria Town Tower, PECHS Block 2, Tariq Road, Karachi.Timings: 5 PM - 11 PM (Part-Time), 10 PM - 7 AM (Full- Time)Job OverviewWe are seeking a Chat Support Executive to join our customer support team. The role involves handling real-time customer interactions...

  • Chat Support Executive

    2 days ago

    Karachi, Sindh, Pakistan Mega Marketing Network Full time 40,000 - 50,000 per year

    Position Available: Chat Support Executive Company: Shaadi Organization Pakistan Location: DHA, Gulshan-e-Iqbal, North Nazimabad, Karachi Category: Marriage / Wedding / Consultancy Employment Type: Part-Time / Full-Time (Mon - Sat) Timings: 10 AM - 7 PM (Full Time), 5 PM - 11 PM (Part-Time), 9 PM - 3 AM (Part-Time)Hiring for Office Locations:26th Street,...

  • Customer Chat Support Executive

    2 weeks ago

    Karachi, Sindh, Pakistan 1st Step Shoes & Bags Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from 1st Step Shoes & BagsHR Expert | HR Analyst | Technical Recruiter | Healthcare HR Business Partner | Payroll Expert | HRIS SpecialistJoin Our Team as a Customer Support Executive – 1st Step Shoes and Bags1st Step Shoes and Bags is seeking a proactive and...

  • Chat & Email Support Executive

    3 days ago

    Karachi, Sindh, Pakistan Sybrid Pvt Ltd - A Lakson Group Company Full time $104,000 - $130,878 per year

    Shifts TimingFlexible to work in shifts within a 24/7 operation.Office LocationKarachiQualificationIntermediate / A level (Excellent English communication skills)Experience· 1-2 years of customer support (email/chat)· Excellent English communication skills (spoken and written).Apply atRequirements:· Excellent written communication skills for handling chat...

  • Chat & Email Support Executive

    3 days ago

    Karachi, Sindh, Pakistan Sybrid Careers Full time 104,000 - 130,878 per year

    Location: KarachiShift Timings: Flexible to work in shifts within a 24/7 operation.Education: Intermediate / A level (Excellent English communication skills)Experience: 1-2 years of customer support (email/chat)Key Responsibilities:Manage chat and email interactions with customers on social media platforms.Review, annotate, and categorize customer service...

  • Chat Support Executive

    3 days ago

    Karachi, Sindh, Pakistan Artevia Corporation Full time 400,000 - 800,000 per year

    We're looking for a motivatedSales Executive (Chat-Based)who thrives in online engagement and knows how to convert conversations into meaningful sales.Key Responsibilities:·      Actively engage with potential clients via Discord, Instagram, Facebook, Twitch, Twitter (X), and other social platforms.·      Identify and build relationships within...

  • Customer Support Executive

    4 days ago

    Karachi, Sindh, Pakistan FRESH BASKET Full time

    OverviewFresh Basket Call Centre is seeking a customer-oriented and experienced Customer Support Executive to join our team. As a Customer Support Executive, you will be responsible for providing exceptional customer service to our clients and customers.ResponsibilitiesHandling inbound and outbound customer inquiries through phone calls, emails, and chat...

  • Customer Support Executive

    3 days ago

    Karachi, Sindh, Pakistan Fresh Basket Full time 300,000 - 350,000 per year

    Fresh Basket Call Centre is seeking a customer-oriented and experienced Customer Support Executive to join our team. As a Customer Support Executive, you will be responsible for providing exceptional customer service to our clients and customers.Responsibilities:Handling inbound and outbound customer inquiries through phone calls, emails, and chat...

  • Customer Support Executive

    26 minutes ago

    Karachi, Sindh, Pakistan FRESH BASKET Full time

    OverviewFresh Basket Call Centre is seeking a customer-oriented and experienced Customer Support Executive to join our team. As a Customer Support Executive, you will be responsible for providing exceptional customer service to our clients and customers.ResponsibilitiesHandling inbound and outbound customer inquiries through phone calls, emails, and chat...