
Front Desk Officer
5 days ago
This will be a Front Desk Officer & Client Relations Assistant role. You will be the first point of contact for our mental health establishment, setting the tone for client experience. Success in this position means creating a welcoming, organized environment where clients feel supported from their first encounter with our services. This role involves managing client communications through calls, emails, and texts. You'll be the essential bridge between clients and our clinical team, embodying our ethical values.
This is an on-site job, with timings: 11 am to 7 pm. The office is located near Township.
Responsibilities:
- Manage client reception, including warmly greeting visitors and handling check-in/check-out processes
- Schedule and coordinate appointments using our practice management system
- Process payments and handle basic billing inquiries
- Maintain a clean, calm, and professional waiting area
- Coordinate with clinical staff regarding client arrivals and scheduling changes
- Maintain strict confidentiality of all client information
Requirements:
- No formal qualifications needed
- Only looking for great English proficiency
Job Type: Full-time
Pay: Rs45, Rs55,000.00 per month
Application Question(s):
- To confirm that you have gone through the job description, please answer the following questions: (1) Is this an on-site or a remote job? (2) What are the expected timings? (3) Where is the office located?
Work Location: In person
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