Chat Support Sales

20 hours ago

Karachi, Sindh, Pakistan Mindzeye INC. Full time 300,000 - 600,000 per year

Company Description

Mindzeye INC. specializes in crafting remarkable websites, apps, and imaginative designs to elevate brands and engage audiences in the digital realm. Our mission is to ensure your digital success, starting with innovative and creative solutions tailored to meet your needs. We are dedicated to helping brands thrive in the competitive digital landscape.

Job Summary:

We're looking for a dedicated Sale Support Agent to provide excellent customer service and handle customer inquiries via our Facebook page.

Key Responsibilities:

  • Manage incoming Facebook messages and respond professionally and promptly.
  • Understand customer needs and recommend suitable products/services.
  • Convert leads into successful sales by offering tailored solutions.
  • Maintain detailed records of customer interactions and feedback.
  • Coordinate with the sales and dispatch teams to ensure smooth order processing.
  • Follow up with potential clients to close sales and build customer loyalty.
  • Provide basic technical assistance or escalate complex queries to relevant departments.

Requirements:

  • Minimum Intermediate or Bachelor's degree.
  • 1+ year experience in online customer support or sales (preferred).
  • Strong written communication skills in English.
  • Ability to handle multiple chats simultaneously.
  • Familiarity with Facebook Business tools is a plus.
  • Sales-driven attitude and customer-centric approach.

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