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Customer Support Representative
2 weeks ago
Job description:
- Perform tasks to support the customer services department in the UK.
- Managing inbound and outbound calls.
- Following various communication scripts when speaking to a caller.
- Customer engagement through voice, chat and other corresponding platforms.
- Identifying customer needs, answering questions and providing solutions/alternatives.
- Keeping records of all conversations organized
- Improving performance and hit goals.
- Managing customer accounts
- Performing data entry tasks as necessary.
Skills Requirement
- International Call Center Background
- Communication Skills(Speaking English Frequently and Confidently, Good listening skills)
- Multitasking Ability
- Excellent command of computer and internet.
Flexible, Adaptable, Creative, Energetic attitude.
Monday to Friday, Alternate Saturdays. 1:00pm - 10:00PM
Location : Bahadurabad , Karachi (ON-SITE)
Check salary package before applying.
Job Type: Full-time
Pay: Rs40, Rs45,000.00 per month
Experience:
- International call center: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: In person
