Communication Executive

2 weeks ago


Lahore, Punjab, Pakistan Taskroid PVT Ltd Full time 45,000 - 50,000 per year

Job Type: Remote

Shift Timing: Morning Shift

Salary: PKR 45 to 50k/ month

Key Responsibilities

  • Provide real-time support and reply to delegate queries via HubSpot, WhatsApp, and other assigned platforms.
  • Maintain a polite, professional, and service-oriented tone in all communications.
  • Ensure timely and accurate responses to all delegate inquiries within agreed SLAs.
  • Conduct outreach activities to engage with potential and existing delegates.
  • Collaborate with the team to identify common issues and share solutions.
  • Escalate complex queries to the relevant department when required.
  • Monitor chat platforms during the entire shift to ensure uninterrupted support.

Requirements

  • Bachelor's degree in Communications, Marketing, Business, or a related field (preferred).
  • Strong written and verbal communication skills in English.
  • Prior experience in chat support, customer service, or communications (preferred).
  • Familiarity with CRM systems like HubSpot is an advantage.
  • Ability to work independently in a fast-paced, night-shift environment.
  • Strong interpersonal and problem-solving skills.

Job Type: Full-time

Work Location: Candidate must be based in Lahore

Job Type: Full-time

Pay: Rs45, Rs50,000.00 per month


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