Team Lead

2 days ago

Lahore, Punjab, Pakistan Abacus Outsourcing Full time 1,500,000 - 3,000,000 per year


Job Description:

Position: Team Lead Operations (International)

Key Responsibilities:

  • Leadership and Team Management:
  • Lead and motivate a cross-functional team to achieve performance targets.
  • Conduct regular team meetings to discuss progress, challenges, and opportunities.
  • Provide coaching and development opportunities for team members.
  • Strategic Planning:
  • Collaborate with senior management to develop and implement international strategies.
  • Identify market trends and opportunities for growth in different regions.
  • Project Coordination:
  • Oversee international projects, ensuring timely delivery and alignment with company goals.
  • Coordinate with stakeholders across various departments and regions.
  • Cultural Competence:
  • Foster an inclusive team environment that respects diverse cultures and perspectives.
  • Adapt communication styles and strategies to suit different cultural contexts.
  • Performance Monitoring:
  • Set clear performance metrics and monitor progress.
  • Prepare reports and presentations for management on team performance and project outcomes.
  • Problem Solving:
  • Address and resolve any issues that arise within the team or during project execution.
  • Act as a liaison between team members and other departments to facilitate effective communication.

Qualifications:

  • Bachelors degree in any field.
  • years of experience in a leadership role, preferably in BPO industry.
  • Strong understanding of global markets and cultural dynamics.
  • Excellent verbal and written communication skills in English

Timings: 7:00 PM to 4:00 AM (Monday to Friday)

Benefits:

  • Weekly 2 Days Off
  • EOBI
  • Medical Life Insurance (IPD + OPD)
  • Annual, Casual and Sick Leaves (38)
  • Annual Increment (Performance based)

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