QA Officer

6 days ago


Islamabad, Islamabad, Pakistan PINCHFORTH HR CONSULTANTS Full time 40,000 - 60,000 per year

Join a performance-driven and growth-oriented organization where your skills and attention to detail can make a real impact.

Position: QA Officer

Employment Type: Full-Time

Shift Timings: 9:00 AM to 6:00 PM (Morning Shift)

Salary Package: 43k + 5k Bonus


Key Responsibilities:

Monitor and evaluate calls, chats, and performance to ensure quality standards.

Identify gaps and provide actionable feedback to enhance service delivery.

Prepare QA reports and maintain records for compliance and improvements.

Work closely with the training and operations team to enhance overall team performance.

Requirements:

Minimum education: Intermediate (Higher education will be a plus)

Attention to detail and a strong sense of responsibility

Good command of MS Office and reporting tools

Previous QA or call center experience preferred

What We Offer:

A competitive and market-aligned salary

Professional and supportive work environment

Skill development and career growth opportunities

Exposure to a structured and dynamic QA process

Performance-based recognition


How to Apply:

Drop Your Resume on

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