HR Manager(Shopify Agency) – Islamabad

We are a dynamic
Shopify design and development agency
committed to creating high-performing eCommerce platforms for clients worldwide. Our team is passionate about delivering exceptional results while fostering a
collaborative
and
innovative
work environment.

As we grow, we are looking for a
dedicated HR Manager
to join our team and help build a strong, engaged, and high-performing workforce.

Role Overview

As the
HR Manager
, you will play a pivotal role in managing and enhancing our agency's human resource operations. You will be responsible for
recruitment, employee relations, performance management
, and
fostering a positive company culture
.

If you are
passionate about people and processes
, we'd love to hear from you

Why Join Us?

I
mpact-Driven Role:
Play a key role in shaping the agency's culture, building high-performing teams, and driving HR strategies that align with business growth.

People-Centric Work:
Lead hiring, employee engagement, and retention initiatives that make a difference in a dynamic and fast-paced environment.

Career Growth:
Expand your HR expertise by working in the eCommerce and tech industry, gaining exposure to Shopify businesses and global HR best practices.

Collaborative Environment:
Work in our
Islamabad office (Blue Area)
alongside a passionate and innovative team.

Leadership & Ownership:
Take charge of HR functions, from recruitment to strategic workforce planning, and contribute to decision-making at the leadership level.

Important Application Instructions

Only applications submitted through the
Google Form
linked below will be considered. All other applications will be
automatically rejected
.

Form link:

Key Responsibilities

Talent Acquisition & Recruitment

• Lead the recruitment process, including job postings, candidate screening, final interviews, and extending job offers.
• Collaborate with department leaders to identify staffing needs and attract top talent.

Onboarding & Employee Integration

• Oversee the onboarding process to ensure smooth integration of new hires.
• Ensure all necessary tools, systems, and documentation are set up for new employees.

Performance Management & Employee Development

• Drive the
  bi-annual performance review process
  , promoting constructive feedback and professional growth.
• Develop and implement
  training programs
  to support career advancement and skill enhancement.
• Track
  individual development plans
  and support employees in achieving their goals.

HR Operations & Compliance

• Oversee
  payroll preparation
  and ensure timely and accurate processing.
• Maintain compliance with
  labor laws
  and
  company policies
  , updating procedures as needed.
• Draft, update, and enforce HR policies to align with company goals and legal standards.

Employee Relations

• Act as the primary point of contact for
  employee queries, feedback, and concerns
  .
• Promote a
  positive and inclusive work culture
  through engagement initiatives.
• Mediate conflicts and foster
  strong team relationships
  .

Employee Engagement & Retention

• Plan and execute
  team-building activities, recognition programs, and wellness initiatives
  .
• Organize regular check-ins with employees to ensure job satisfaction and well-being.
• Develop and implement
  retention strategies
  to reduce turnover and boost morale.

Strategic HR Planning

• Collaborate with leadership to forecast staffing needs and align HR strategies with company objectives.
• Use
  HR metrics and analytics
  to evaluate trends and recommend actionable improvements.

Qualifications

Bachelor's degree in
Human Resources, Business Administration, or a related field
(Master's degree preferred).

3+ years of HR management experience
, preferably in a tech or eCommerce environment.

Strong understanding of
recruitment, performance management, and employee relations
.

Familiarity with
work tools
(e.g., Slack, ClickUp) and
HR software
.

Excellent
interpersonal, communication, and organizational skills
.

Ability to
work independently
and manage multiple priorities in a
fast-paced environment
.

We look forward to
welcoming you to our team