Upsell Executive

4 days ago

Karachi, Sindh, Pakistan PARADIGM DIGITAL SOLUTIONS Full time 300,000 - 600,000 per year

Position: Senior Upsell E-Book

Location: DMCHS Tariq Road, Karachi.

Timings: 9:00 PM – 6:00 AM (Mon–Fri)

Job Type: On-Site (Night Shift)

Target: $5k – $10k

About the Role

As an Upsell Executive at Paradigm Digital Solutions, you will focus on strengthening client relationships and driving revenue growth by identifying and pitching value-added eBook services. You'll act as a trusted advisor to clients, helping them unlock more impact from their digital publishing efforts while ensuring upsell targets are consistently achieved.

Key Responsibilities

Client Relationship Management

  • Build and maintain strong, consultative relationships with clients.
  • Understand client goals, challenges, and needs to position tailored eBook solutions.

Upselling & Revenue Growth

  • Identify opportunities to upsell additional services (e.g., enhanced design, marketing packages, distribution channels, multiple formats).
  • Deliver persuasive presentations and proposals that demonstrate clear ROI for clients.
  • Meet and exceed monthly/quarterly upsell targets of $5k–$10k.

Collaboration & Strategy

  • Work closely with internal teams (content, design, marketing) to package and deliver high-value solutions.
  • Contribute to the development of new upsell offers and pricing strategies based on client feedback and market trends.

Reporting & Analysis

  • Track upsell performance and client satisfaction metrics.
  • Provide regular reports and insights to leadership on revenue growth opportunities.

Requirements

  • Minimum 1 year of experience in sales, account management, or client success (preferably in publishing, digital content, or marketing services).
  • Proven ability to meet or exceed revenue/upsell targets.
  • Strong communication, negotiation, and relationship-building skills.
  • Familiarity with digital publishing, eBook platforms, or content services is a plus.
  • Self-driven, persuasive, and results-oriented mindset.
  • Academic background in Business, Communications, or related field is preferred.
  • A problem-solver with a proactive and positive attitude.

Job Type: Full-time

Application Question(s):

  • What is your Upsell target in eBook domain?

Experience:

  • Sales: 1 year (Preferred)

Work Location: In person

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