Customer Service Representative
7 days ago
Haideri Consultants is seeking a highly motivated and professional Customer Service Representative to join our team. As the first point of contact for our clients, you will play a key role in delivering exceptional service, resolving queries, and supporting our recruitment and consulting operations.
Key Responsibilities:
- Handle inbound and outbound customer calls
- Resolve customer inquiries and complaints efficiently
- Maintain accurate records of customer interactions
- Coordinate with internal departments to address client concerns
- Provide information about our recruitment services and processes
- Follow up on client applications and ensure timely communication
Qualifications:
- Proven experience in customer service or a similar role
- Ability to multitask and stay calm under pressure
- Fluency in Urdu (English is a plus)
- Minimum education: Intermediate or Bachelor
Job Type: Full-time
Pay: Rs25, Rs50,000.00 per month
Education:
- Intermediate (Preferred)
Location:
- Lahore (Preferred)
Work Location: In person
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