Department Head

3 days ago

Karachi, Sindh, Pakistan Majid Al Futtaim Full time

BUSINESS INTRODUCTION
Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

JOB TITLE
Department Head | MAF Retail | Karachi Pakistan

ROLE PURPOSE:

The Department Head is responsible to ensure the quality, range and freshness of offered goods to attract and satisfy the customers. The role holder is also responsible for the coordination and communication between Merchandisers and Sales Teams and other relevant service providers within the assigned area.

Role Details – Key Responsibilities and Accountabilities:

  • Develop and execute commercial strategies to ensure competitive advantage, strong price image, and product freshness while monitoring competitors' activities in the catchment area.
  • Oversee pricing and promotional policies, including supplier negotiations and internal promotions, to reinforce the store's discount and value positioning.
  • Manage and optimize product assortment, ensuring a competitive, efficient range aligned with commercial concepts and customer expectations.
  • Ensure effective stock and warehouse management, including ordering schedules, stock value control, availability, and timely merchandise deliveries.
  • Drive profitability and asset utilization, implementing initiatives to minimize waste, shrinkage, and operational losses.
  • Ensure compliance with security, hygiene, and company standards, safeguarding assets, employees, and the organization's know-how.
  • Enhance customer service and sales performance, ensuring proper merchandising, accurate pricing, and high-quality in-store displays.
  • Supervise staff scheduling and performance, ensuring efficient workforce planning to support operational and commercial objectives.

REQUIREMENTS

  • Bachelor's Degree in business administration / management
  • 6+ years in the related managerial function
  • Preferably 3+ years in the retail business or closely related industry Skills
  • Waste management and shrinkage loss
  • Inventory and merchandise integrity and availability
  • Strong people and negotiation skills - capable to easily build relationships across all levels
  • Strong and pragmatic problem solving coupled with analytical capabilities
  • Highly organized with strong multitasking skills.

WHAT WE OFFER

  • At Majid Al Futtaim, we're on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We're proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us
  • Work in a friendly environment, where everyone shares positive vibes and excited about our future.
  • Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

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