Ticketing Agent
1 week ago
Job Title: Ticketing Agent
Company: Country Club Travel & Tours (Pvt) Ltd.
Location: RJ Mall, Rashid Minhas Road, near Millennium Mall, Gulshan-e-Jamal, Karachi
Job Description:
We are looking for an experienced and detail-oriented Ticketing Agent to join our team. The ideal candidate should have at least 1 year of proven experience in the travel and ticketing industry and be able to manage reservations, issue tickets, and provide excellent customer service to clients.
Key Responsibilities:
- Handle domestic and international flight bookings, reservations, and ticket issuance.
- Provide fare quotations and advise clients on the best travel options.
- Rebook, reschedule, or cancel flights as per client requests.
- Maintain accurate records of bookings, payments, and client details.
- Stay updated with airline rules, fare structures, promotions, and policies.
- Provide prompt and professional customer service through phone, WhatsApp, and in-person communication.
Requirements:
- Minimum 1 year of experience in ticketing and reservations (mandatory).
- Proficiency in GDS systems (Amadeus, Galileo, or Sabre).
- Strong knowledge of international and domestic air travel routes.
- Excellent communication and problem-solving skills.
- Ability to multitask and work under pressure.
- Fluency in English & Urdu.
Benefits:
- Competitive salary based on experience.
- Growth opportunities within the travel and tourism industry.
- Professional and supportive work environment.
Job Type: Full-time
Work Location: In person
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