Call Center Agents/ CSR- Evening Shift

2 days ago

Karachi GulistanEJouhar Kp, Pakistan Ace Marketing Full time 240,000 - 480,000 per year

Ace Marketing

Full Job Description

* Candidates must have strong communication and leadership skills.

* Proficiency in English.

Skills Required:

  • Manage large amounts of outbound calls in a timely manner
  • Follow communication "scripts" when handling different topics
  • Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative target

Shift Timing: Night Shift

Pick & drop is available for the female staff.

High school diploma or equivalent is required; additional education or certification in customer service or Basic Salary + Commission

Job Types: Full-time, Contract

Pay: Up to Rs40,000.00 per month

Application Question(s):

  • Do you live near Gulistan e Johar, Karachi?

Language:

  • english with fluency (Required)

Work Location: In person

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