Voip Engineer

5 days ago

Lahore, Punjab, Pakistan ibex Full time $40,000 - $80,000 per year

Job Purpose & Accountabilities


• Proficient in setting up and configuring telephony platforms such as Asterisk, FreeSWITCH, or other industry-standard solutions.


• Deep understanding of telephony protocols (SIP, Sofia, etc.) and their applications.


• Ability to write AGIs (Asterisk Gateway Interface) and APIs to integrate with other systems.


• Experience with Call center custom deployment in Free SWITCH /Asterisk.


• Knowledge of call routing strategies, queue management, and reporting.


• Ability to integrate webphones into telephony systems using technologies like WebRTC.


• Experience in designing and implementing scalable telephony solutions to handle increasing call volumes.


• Knowledge of deployment strategies and best practices for telephony systems.


• Ability to deploy and manage telephony systems using containerized environments.


• Proficiency in scripting languages (Python, Bash) for automation and development tasks.


• Ability to write clean, efficient, and maintainable code.


• Provide technical support to users and other team members.


• Stay up-to-date with the latest trends and technologies in the telephony industry.


• Actively seek out opportunities for professional development.


• Deep knowledge of Cisco voice gateways.


• Provide technical support.

Qualifications, Skills, and Experience


• Bachelor's degree in Computer Science, Engineering, or a related field.


• Minimum 1 years of experience in telephony development.


• Strong understanding of telephony protocols, systems, and architectures.


• Experience with at least one telephony platform (Asterisk, FreeSWITCH, etc.).


• Proficiency in scripting languages (Python, Bash).


• Knowledge of containerization and orchestration tools.


• Excellent problem-solving and analytical skills.


• Ability to work independently and as part of a team.

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