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Jr./Sr. Support Engineer

2 weeks ago

Rawalpindi, Punjab, Pakistan IT Full time 400,000 - 800,000 per year
  1. Data Center Management (24/7): Ensure continuous monitoring, operation, and maintenance of the data center infrastructure around the clock.
  2. Network Infrastructure: Manage, configure, and optimize network equipment, connectivity, and security.
  3. IT Inventory: Maintain and update records of all IT hardware, software, and related assets.
  4. Troubleshooting: Diagnose and resolve hardware, software, and network issues promptly.
  5. VMware ESXi: Install, configure, and manage virtualized environments using VMware ESXi.
  6. ISMS Implementation: Implement and maintain Information Security Management System (ISMS) standards and practices
  7. Microsoft Office 365: Administer and support Office 365 applications and services.
  8. Application & Integration Backups: Ensure regular and secure backups of applications and their integrations.
  9. Application Management (24/7): Monitor, update, and maintain applications to ensure maximum uptime.
  10. User Support: Provide timely technical assistance and support for end-user issues.
  11. Wazuh SIEM Troubleshooting & Deployment: Deploy, configure, and resolve issues related to Wazuh SIEM.
  12. Client Query Resolution (Wazuh L2): Handle and resolve client queries at Wazuh Level 2 support.
  13. DevOps Tools: Work with DevOps technologies including Docker, Jenkins, Ansible, and Bash scripting.
  14. Active Directory Services: Manage AD, DNS, DHCP, and Group Policy configurations.
  15. Windows Server Management: Administer and maintain Windows Server environments.


Requirements Bachelor's degree in relevant field