Product Specialist

1 week ago


Islamabad, Islamabad, Pakistan Switch Communications Full time

Switch Communication

is looking for a
Product Specialist

to own day‑to‑day product execution for the Fitflex mobile apps (iOS/Android + PWA). You'll drive roadmap delivery, optimize onboarding and paywalls, grow organic downloads via ASO, and scale subscriptions through data‑backed experiments. You should be equally comfortable collaborating with design/engineering and digging into analytics to ship measurable outcomes.

Key Responsibilities

  • Roadmap & Execution
    : Translate product vision into quarterly/bi‑weekly roadmaps, PRDs, and user stories with clear acceptance criteria.
  • User Research & UX
    : Run quick discovery (surveys, interviews, usability tests) and partner with design on wireframes/flows for onboarding, paywall, and core features.
  • Content Management
    : Plan and manage in‑app content calendars (workouts, meal plans, challenges), tags/metadata, and localization (English, Urdu/Roman‑Urdu where relevant).
  • ASO & Organic Growth
    : Own App Store / Google Play listings (keywords, creatives, screenshots, localized copy), track rank movements, and ship experiments to improve CVR.
  • Subscriptions Lifecycle
    : Optimize trials, pricing, paywalls, upsells, and win‑back offers; monitor renewal, churn, grace‑period, and dunning flows.
  • A/B Testing
    : Define hypotheses, design experiments, implement variants (onboarding, paywall, feature gating, copy/creative), and report impact.
  • Promotions Planning
    : Plan and execute seasonal promos (Ramadan, New Year, Back‑to‑Fitness), referral campaigns, bundles, and influencer/affiliates integration.
  • Analytics & Reporting
    : Build and maintain dashboards for funnels (install → signup → activation → pay → retention), cohorts, LTV/CAC, ARPDAU, churn, and organic vs paid mix. Present weekly and monthly insights with actions.
  • Compliance & Store Ops
    : Ensure store compliance, handle submissions, release notes, staged rollouts, and post‑release monitoring.

Requirements

  • 3–4 years of mobile
    product management
     experience (B2C apps preferred) with shipped features and measurable business impact.
  • Solid grasp of
    product marketing
     basics: positioning, messaging, go‑to‑market, and lifecycle campaigns.
  • Strong
    UI/UX
     sensibility; able to critique designs and propose data‑informed improvements.
  • Hands‑on experience with
    content management
    ,
    subscriptions
    ,
    organic growth/ASO
    ,
    A/B testing
    ,
    promotions planning
    , and
    analytics
    .
  • Comfortable writing crisp PRDs, backlog grooming, and running standups with designers/engineers.
  • Data literate: can build funnels, read cohorts, and analyze experiments; intermediate Excel/Sheets.
  • Excellent written and verbal communication

Tools You Likely Know

  • Analytics
    : Mixpanel, GA4, Firebase, App Store Connect, Google Play Console.
  • Attribution & Subscriptions
    : App Store / Play Billing, Adapty/RevenueCat (or similar), Appsflyer/Adjust.
  • Experimentation
    : Firebase Remote Config / A/B Testing (or equivalent), internal feature flags.
  • Design/Research
    : Figma, Maze/Useberry (or similar), Lookback/Hotjar.
  • Growth Ops
    : Apple Search Ads, Google UAC, Meta Ads basics; ASO tools.
  • Collaboration
    : Jira, Confluence, Slack.

Success Metrics (First 6–12 Months)

  • +X% improvement in store listing
    conversion rate
     (impressions → install) through ASO and creative tests.
  • +X% increase in
    onboarding completion
     and
    activation rate
     (first meaningful action).
  • +X% uplift in
    trial start
     and
    paywall conversion
    , with controlled churn.
  • Clear
    weekly ops cadence
    : experiment pipeline, release health, and KPI reporting.

Nice to Have

  • Health/fitness, coaching, or consumer subscription app experience.
  • Experience with multilingual content and regional promos.
  • Basic SQL for ad‑hoc analysis.

Location:

Islamabad | Onsite


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