Surveillance Manager

3 days ago

Karachi, Sindh, Pakistan Robust Support and Solutions Full time 100,000 - 110,000 per year

Robust Support & Solutions is looking to hire "Surveillance Manager".

Office Location: PECHS, BLOCK 6Night Shift: 8PM to 5AM – Six days a week – Monday till Saturday – On-site Position.

Job Overview:

Job Title: Surveillance Manager – Back Office Operations

Department: Control Panel (CP) / Compliance & Security

Location: Back Office (Pakistan) – Supporting U.S. Retail Store Operations

Reports To: Chief of Staff / AGM – Back Office Operations

Position Overview

The Surveillance Manager will oversee and manage the company's store surveillance operations from the back office, ensuring effective live monitoring, loss prevention, and employee activity tracking across all Xclusive Trading Inc. retail locations in the U.S. This role is critical in safeguarding company assets, ensuring compliance, and maintaining operational integrity.

Key Responsibilities:

1. Surveillance Operations Management

  • Supervise and coordinate the Live Monitoring team responsible for real-time store surveillance across multiple U.S. markets.

  • Oversee the Loss Prevention team to proactively identify, investigate, and mitigate potential theft, fraud, or policy violations.

  • Manage the Employee Tracking team to ensure accurate monitoring of staff presence, behavior, and productivity in compliance with company standards.

  • Ensure coverage scheduling and resource allocation to maintain 24/7/365 operational readiness.

2. Compliance & Reporting

  • Implement and enforce store compliance monitoring protocols.

  • Ensure incident reports are documented, investigated, and escalated in a timely manner.

  • Review and validate surveillance footage for legal or HR purposes when required.

  • Provide weekly, monthly, and quarterly reports on surveillance KPIs, loss prevention incidents, and employee tracking insights.

3. Process & Technology Optimization

  • Work with IT and CP departments to enhance surveillance tools, AI-based analytics, and automation systems.

  • Identify blind spots and propose technical upgrades or procedural changes to strengthen monitoring efficiency.

  • Train and mentor surveillance staff on operational procedures, company policies, and emerging security technologies.

4. Interdepartmental Coordination

  • Liaise with U.S.-based field managers, compliance officers, and HR teams to address findings from surveillance.

  • Collaborate with the Time Verification Department for retrospective monitoring and attendance verification.

  • Support investigations in coordination with Legal, HR, and Compliance departments.

Requirements:

Experience: Minimum 3–5 years of experience in surveillance, loss prevention, or security management (retail experience preferred). Experience of managing remote teams in a high-volume, multi-location environment.

Skills & Competencies:

Strong leadership and team management skills.

Excellent analytical skills and attention to detail.

Proficiency in using surveillance systems, live monitoring tools, and incident management software.

Ability to handle confidential information with integrity.

Effective communication skills (English proficiency required).

Ability to work under pressure and make quick decisions in critical situations.

Job Type: Full-time

Pay: Rs100, Rs110,000.00 per month

Application Question(s):

  • Please share your current/ last drawn salary and expecting salary for this role?
  • Are you comfortable in working at a night shift, ONSITE(9pm-6am), 6 days a week?

Education:

  • Bachelor's (Required)

Experience:

  • surveillance, loss prevention, or security management: 5 years (Required)

Location:

  • Karachi (Required)

Work Location: In person

  • Surveillance Operations Manager

    1 day ago

    Karachi, Sindh, Pakistan beBeeSurveillance Full time 8,000,000 - 12,000,000

    Job Title: Surveillance Operations ManagerJob Description:The role of Surveillance Operations Manager involves overseeing the smooth functioning of surveillance operations across multiple regions. This includes system configurations, project planning, team coordination, and vendor management.Key Responsibilities:Configure and maintain NVRs, CCTV cameras,...

  • Surveillance Officer

    3 days ago

    Karachi, Sindh, Pakistan Backtech Full time 720,000 per year

    Job description:Job Title: Surveillance OfficerCompany: BackTechLocation: Karachi (On-site)Job Type: Full-TimeTimings: Night Shift (US Working hours)Salary: 60kBenefits:Yearly bonus.Comprehensive medical coverage, including family benefits.Complimentary meals during shifts.21 paid leaves annuallyAbout the RoleWe are seeking a Camera Surveillance Officer to...

  • Surveillance Manager

    3 days ago

    Karachi, Sindh, Pakistan Hirestaff Full time $90,000 - $120,000 per year

    About Us: is a leading global talent acquisition and staffing solutions provider, specializing in connecting businesses with top-tier professionals across various industries. We pride ourselves on our deep industry expertise, cutting-edge technology, and personalized approach to recruitment. At , we're committed to building long-lasting relationships with...

  • Security & Surveillance Officer

    3 days ago

    Karachi, Sindh, Pakistan Midas Safety Full time 60,000 - 80,000 per year

    About the job Security & Surveillance Officer Requirements:Qualification: Army Personnel Experience: 2-3 Years Responsibilities:Patrol properly, monitor surveillance equipment, inspect building equipment and access point entry to secure premises and personnel. Report irregularities, inform violators of policies and procedures restraining...

  • Head of Surveillance CCTV

    3 days ago

    Karachi, Sindh, Pakistan Hirestaff Full time $90,000 - $120,000 per year

    About Us: is a leading global talent acquisition and staffing solutions provider, specializing in connecting businesses with top-tier professionals across various industries. We pride ourselves on our deep industry expertise, cutting-edge technology, and personalized approach to recruitment. At , we're committed to building long-lasting relationships with...

  • Manager IT

    2 days ago

    Karachi, Sindh, Pakistan Zara Mobility Services (Pvt.) Limited Full time

    Will be responsible for managing a maximum number of team members for the Surveillance & IT Supports department. Supervise and manage attendance and time records for every employee/manager in all our stores across the USA. Maintain daily logs and reports to ensure that adequate and accurate information on surveillance activities is kept for future...

  • MANAGER FINANCE and ACCOUNTS

    2 days ago

    Karachi, Sindh, Pakistan Hma Pumps (Pvt) Ltd Full time

    LOOK AFTER INVENTORY COSTING, RAW MATERIAL, PRICING AS WELL AS FINANCE/AUDITINGJob SpecificationExperience in Raw Materials, Component and Inventory Industry is required. Job entails audits, random market surveillance, inventory costing and pricelist with material costing trend. Candidate must possess excellent communication and interpersonal skills, and...

  • CCTV Monitor Specialist

    2 days ago

    Karachi, Sindh, Pakistan beBeeSurveillance Full time 900,000 - 1,200,000

    Key Responsibilities Include Monitoring CCTV Systems and Alarms for Designated Areas.Responsibilities:Identify Suspicious Activities and notify appropriate personnel.Contact Emergency Services or On-Site Security as Necessary.Maintain Incident Logs and Records.The Individual Will Conduct Regular System Checks to Ensure Optimal Functioning and Report Any...

  • Assistant Sales Manager

    2 days ago

    Karachi, Sindh, Pakistan Technix Full time

    A core part of your role as a Security Systems Assistant Sales Manager will be to self-generate new sales opportunities and retain existing customers.The candidate must have excellent references, market PR, and be capable of achieving their own targets.Ability to work well independently as well as in a team environment.The person must have a confident...

  • CCTV Operator

    2 days ago

    Karachi, Sindh, Pakistan Rahim Kajani Company Full time

    Operate and monitor all CCTV equipment, including cameras, recording systems, and alarms.Ensure all cameras are functional and covering designated areas effectively.Incident Detection and Reporting:Identify unusual or suspicious activities and escalate them to the appropriate personnel.Notify emergency services or on-site security teams as necessary.Log all...