Manager Accounts

5 days ago

Lahore, Punjab, Pakistan AK CONSULTANTS Pvt Ltd Full time 1,200,000 - 1,800,000 per year

Job Overview

We are seeking a highly motivated and detail-oriented account manager to join our team. The ideal candidate will be responsible for managing client accounts, building relationships, and acting as a key point of contact for customers. You will oversee client communications, address inquiries, and ensure that clients are satisfied with the services provided, ensuring long-term retention and loyalty.

Key Responsibilities

  • Manage client relationships. Serve as the main point of contact for clients, ensuring their needs are met and addressing any issues that arise.
  • Maintain account records. Keep detailed records of client interactions, project progress, and account updates.
  • Identify growth opportunities. Spot opportunities for upselling or cross-selling services to existing clients, adding value to their accounts.
  • Collaborate with internal teams. Work with sales, marketing, and product teams to ensure that client expectations are met and deliverables are aligned with client goals.
  • Monitor performance and reporting. Track account performance metrics, report on key outcomes, and suggest areas for improvement.

Qualifications

  • Proven experience as an account manager or in a similar client-facing role.
  • Strong understanding of client relationship management, sales, and business development.
  • Excellent communication and organizational skills.
  • Ability to manage multiple client accounts and prioritize tasks.
  • 3+ years of experience in account management, sales, or customer service.
  • Proficiency in CRM software (e.g., Salesforce, HubSpot).
  • A degree in business administration, marketing, or a related field is preferred.

Preferred Skills

  • Experience in a specific industry relevant to the role (e.g., technology, healthcare, finance).
  • Familiarity with project management tools and processes.
  • Strong negotiation and problem-solving abilities.

Job Type: Full-time

Pay: Rs150, Rs180,000.00 per month

Work Location: In person

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